Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Great Customer Service! We did a lot of research of dealerships when it was time to purchase a new vehicle and although we also live in NH; we chose to make our purchase here We did a lot of research of dealerships when it was time to purchase a new vehicle and although we also live in NH; we chose to make our purchase here. More

Excellence all around Okay, I know, I saw the ads and admit, I smirked a bit. Here's what I learned though: they may not know basketball at all but they are in fact straig Okay, I know, I saw the ads and admit, I smirked a bit. Here's what I learned though: they may not know basketball at all but they are in fact straight shooters. I came in armed (with the facts, of course) and ready for some hand to hand negotiation. Instead, I found a group of people that was a pleasure to deal with, especially Glenn Chandler and Sarah Grasso, two knowledgeable, friendly and most important to me, honest sales people. Herb Chambers has obviously instilled in his sales force the right approach, and that's to treat others the way they themselves would want to be treated. I felt it right way, and it was a nice surprise --- and guess what, they got the sale. We are thrilled with our new 2015 Challenger R/T Plus. Thanks guys. More

New Jeep Grand Cherokee I arrived at the Herb Chambers dealership in my current car of 12yrs that was about to completely die. I had called ahead and was met at the door by I arrived at the Herb Chambers dealership in my current car of 12yrs that was about to completely die. I had called ahead and was met at the door by John Puleo who immediately welcomed me into the showroom and we started discussing cars. John was very helpful and honest about deals and what was available. We did a couple of test drives and he was extremely patient and helpful. I had an overall great experience! I was able to drive away in my new Jeep Grand Cherokee that day! The car is amazing and I love it! I will definitely go back after having such a pleasant experience at this dealer. John could not have been more helpful and I really appreciated all he did. More

Excellent buying experience! Having purchased all of my vehicles from family I was slightly apprehensive about going elsewhere and getting strong-armed into something that I wasn' Having purchased all of my vehicles from family I was slightly apprehensive about going elsewhere and getting strong-armed into something that I wasn't quite happy with. I worked with Lewis Silvano during my visit. He was very patient with all of my questions and explained every step of the process in detail so that I knew exactly what was happening the whole way through. Lewis was very attuned to my budget as well as my needs in a new vehicle. Pressure was the last thing that I felt through the entire experience which was my biggest fear. I am over the moon about my purchase as well as my experience. I can confidently say that I would recommend anyone I know on the market for a vehicle to work with Lewis. There is a lot to be said about a salesman who doesn't make you feel like you are being sold. More

Great CPO Deal I worked with John Chiavaras and he was pleasant, friendly and cooperative. He listened to our issues and concerns and worked with his management to I worked with John Chiavaras and he was pleasant, friendly and cooperative. He listened to our issues and concerns and worked with his management to get us the best deal. The car manuals were not in the vehicle and John assured us that he would get us a set of documents. They did a great job and had the best price!! More

Pleasant, Polite, Professional & Price Was greeted at the door by Sean Fitzgerald. He was attentive and courteous during our whole experience at Herb Chambers, even though we we still in th Was greeted at the door by Sean Fitzgerald. He was attentive and courteous during our whole experience at Herb Chambers, even though we we still in the "just looking" phase of a new vehicle purchase. We test drove a couple different models and then met George Sanchez to talk price. George gave us a decent price for our trade and price for the vehicle we we interested in. We told them we still were going to look at a couple of different dealerships for other similar vehicles first. Went back the next day and test drove a higher priced model. George gave us an even better deal. We purchased a new Dodge Journey. Sean and George followed up with us until we picked it up. Working with the finance department was even a nice experience with no pressure. Just options of our choice. I've purchased 8 vehicles in my time and this was by far one of the best experiences. More

Amazing Experience I was referred to James Klimas, GM by John Covell. John was such a great help to me. When I met James at the dealership, he had both Jeeps I wanted I was referred to James Klimas, GM by John Covell. John was such a great help to me. When I met James at the dealership, he had both Jeeps I wanted to test drive, up front and waiting for me. He referred me to Lewis Silvano, Sales Consultant. James and Lewis made buying a new vehicle enjoyable! They couldn't have been more kind and helpful, thank you both!!! In the future, I will continue to buy all my vehicles from Herb Chambers. If it wasn't for John Covell, I would have never have had such an amazing experience! More

Excellent Sales Staff I have been in the search market for a used car for my daughter for the past 6 months. I recently found a vehicle that would meet all of our requireme I have been in the search market for a used car for my daughter for the past 6 months. I recently found a vehicle that would meet all of our requirements including safety, features, condition and price. After narrowing our search I then found the same vehicle at Herb Chambers in Danvers. I called in advance and upon arrival we were introduced to Ken Fiandaca. Ken showed us two vehicles and placed them side by side for a true comparison. After making our decision Ken then made the entire sales process very easy and comfortable. He explained all of the used car policies and stood behind everything he said with no pressure or hidden sales tactics. During the past 6 months I have dealt with many different dealerships as well as salesman. Ken, by far made this an easy decision to make. His manager, Will Laflash, also came by to make sure my daughter was well taken care of in a very courteous and profession manner. I highly recommend Herb Chambers of Danvers and the entire sales team. Thanks again Ken, Tom Vasquez. More

The perfect Wrangler After spending nearly two months visiting every Jeep dealership in Massachusetts and New Hampshire for my new Wrangler, I decided to make one final st After spending nearly two months visiting every Jeep dealership in Massachusetts and New Hampshire for my new Wrangler, I decided to make one final stop at Herb Chambers in Danvers. To be honest, I was really only going in to confirm that the prices I had been quoted were in fact the best possible deal and planned on leaving with that information and buying elsewhere. I was greeted by Kenneth Fiandaca Jr, and after five minutes of chatting with him it was clear that this was a night/day difference to every other dealership we had visited. There was no pressure, he listened closely to my very specific requirements and found me exactly what I was looking for. In fact, he found me a model I hadn't even considered - and as soon as I got behind the wheel I was in love. Beyond that, the price was fantastic and everyone else we interacted with throughout the process was equally welcoming. As I mentioned, I didn't plan on buying from Herb Chambers - but my experience with Kenneth changed that and I'll most certainly be back. More

Excellence in Customer Service Baught my 2015 Jeep Wrangler Unlimted Sport from Salesman Sean Fitzgerald on 12/30/2014. What a streamlined professional process. Everone from the Gen Baught my 2015 Jeep Wrangler Unlimted Sport from Salesman Sean Fitzgerald on 12/30/2014. What a streamlined professional process. Everone from the General Manager Jim Kilmas to Zac Papadakis the Business Manager was amazing. I didnt know buying the car I really wanted could be this easy. I am blown away, and have never had a simular experience at anyother Boston area dealership. Herb Chambers has earned a new customer. More