Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Great CPO Deal I worked with John Chiavaras and he was pleasant, friendly and cooperative. He listened to our issues and concerns and worked with his management to I worked with John Chiavaras and he was pleasant, friendly and cooperative. He listened to our issues and concerns and worked with his management to get us the best deal. The car manuals were not in the vehicle and John assured us that he would get us a set of documents. They did a great job and had the best price!! More

Pleasant, Polite, Professional & Price Was greeted at the door by Sean Fitzgerald. He was attentive and courteous during our whole experience at Herb Chambers, even though we we still in th Was greeted at the door by Sean Fitzgerald. He was attentive and courteous during our whole experience at Herb Chambers, even though we we still in the "just looking" phase of a new vehicle purchase. We test drove a couple different models and then met George Sanchez to talk price. George gave us a decent price for our trade and price for the vehicle we we interested in. We told them we still were going to look at a couple of different dealerships for other similar vehicles first. Went back the next day and test drove a higher priced model. George gave us an even better deal. We purchased a new Dodge Journey. Sean and George followed up with us until we picked it up. Working with the finance department was even a nice experience with no pressure. Just options of our choice. I've purchased 8 vehicles in my time and this was by far one of the best experiences. More

Amazing Experience I was referred to James Klimas, GM by John Covell. John was such a great help to me. When I met James at the dealership, he had both Jeeps I wanted I was referred to James Klimas, GM by John Covell. John was such a great help to me. When I met James at the dealership, he had both Jeeps I wanted to test drive, up front and waiting for me. He referred me to Lewis Silvano, Sales Consultant. James and Lewis made buying a new vehicle enjoyable! They couldn't have been more kind and helpful, thank you both!!! In the future, I will continue to buy all my vehicles from Herb Chambers. If it wasn't for John Covell, I would have never have had such an amazing experience! More

Excellent Sales Staff I have been in the search market for a used car for my daughter for the past 6 months. I recently found a vehicle that would meet all of our requireme I have been in the search market for a used car for my daughter for the past 6 months. I recently found a vehicle that would meet all of our requirements including safety, features, condition and price. After narrowing our search I then found the same vehicle at Herb Chambers in Danvers. I called in advance and upon arrival we were introduced to Ken Fiandaca. Ken showed us two vehicles and placed them side by side for a true comparison. After making our decision Ken then made the entire sales process very easy and comfortable. He explained all of the used car policies and stood behind everything he said with no pressure or hidden sales tactics. During the past 6 months I have dealt with many different dealerships as well as salesman. Ken, by far made this an easy decision to make. His manager, Will Laflash, also came by to make sure my daughter was well taken care of in a very courteous and profession manner. I highly recommend Herb Chambers of Danvers and the entire sales team. Thanks again Ken, Tom Vasquez. More

The perfect Wrangler After spending nearly two months visiting every Jeep dealership in Massachusetts and New Hampshire for my new Wrangler, I decided to make one final st After spending nearly two months visiting every Jeep dealership in Massachusetts and New Hampshire for my new Wrangler, I decided to make one final stop at Herb Chambers in Danvers. To be honest, I was really only going in to confirm that the prices I had been quoted were in fact the best possible deal and planned on leaving with that information and buying elsewhere. I was greeted by Kenneth Fiandaca Jr, and after five minutes of chatting with him it was clear that this was a night/day difference to every other dealership we had visited. There was no pressure, he listened closely to my very specific requirements and found me exactly what I was looking for. In fact, he found me a model I hadn't even considered - and as soon as I got behind the wheel I was in love. Beyond that, the price was fantastic and everyone else we interacted with throughout the process was equally welcoming. As I mentioned, I didn't plan on buying from Herb Chambers - but my experience with Kenneth changed that and I'll most certainly be back. More

Excellence in Customer Service Baught my 2015 Jeep Wrangler Unlimted Sport from Salesman Sean Fitzgerald on 12/30/2014. What a streamlined professional process. Everone from the Gen Baught my 2015 Jeep Wrangler Unlimted Sport from Salesman Sean Fitzgerald on 12/30/2014. What a streamlined professional process. Everone from the General Manager Jim Kilmas to Zac Papadakis the Business Manager was amazing. I didnt know buying the car I really wanted could be this easy. I am blown away, and have never had a simular experience at anyother Boston area dealership. Herb Chambers has earned a new customer. More

Best car-buying experience! I hadn’t bought a car in several years and was dreading heading into the dealership. When I got to Herb Chambers in Danvers, I was greeted by Darlene I hadn’t bought a car in several years and was dreading heading into the dealership. When I got to Herb Chambers in Danvers, I was greeted by Darlene and, admittedly guarded, I said, “I’m looking to buy a car.” She laughed and told me I was in the right place. I had done some research and knew exactly what I was looking for so we took a walk out to the lot and hopped in for a test drive. As we went along, Darlene explained a bunch of the mechanical and electronic features and even went so far as to demo the voice control. I was feeling good after the test drive, but expected that to quickly fade as I knew what was coming next - the negotiation. In retrospect, I can’t believe I was worried. Darlene and her associate Bill talked me through everything. I had mentioned seeing a comparably equipped vehicle at a competing dealership priced a bit lower so Bill pulled it up on the computer, confirmed what I had said and went to see what he could do. We went back and forth a little longer, but in the end, I think we reached a price that we were both happy with. Financing was a breeze too. I had gotten pre-approved through my bank at, what I thought was an excellent rate. Joey, the finance director, was able to find me financing at 3/4 of a percent lower - every little bit helps! Throughout the whole transaction, there were no high-pressure tactics. Everything was a calm discussion and at no point did I feel like the dealership was taking advantage. It’s only been a few days, but I have already recommended Herb Chambers Chrysler, Jeep, Dodge, RAM of Danvers to several friends. I couldn’t be happier with my new car, or the experience of buying it. Thanks guys! More

Same dealership since 2000- 5 cars later! Only dealership we will ever use!!! Ask for Edison... He'll take great care of you!!! This is a place everyone knows your name and takes good care of Only dealership we will ever use!!! Ask for Edison... He'll take great care of you!!! This is a place everyone knows your name and takes good care of you! More

Fantastic team work Very impressive young man! Personable,organized,quick,efficient and knowledgable. He makes purchasing a vehicle a pleasurable experience. It's nice to Very impressive young man! Personable,organized,quick,efficient and knowledgable. He makes purchasing a vehicle a pleasurable experience. It's nice to see a team player with a lot of potential. "I wish you the best of luck," Thank you! Jean More

Excellent service Kenneth Fiandaca When I went to Herb Chambers on November 25, 2014 Ken came right over to us and was outstanding with showing us what we had available. He was very co When I went to Herb Chambers on November 25, 2014 Ken came right over to us and was outstanding with showing us what we had available. He was very courteous and expedited all the information I needed from the bank as well as getting back to us on what I would get for trade in for 2 vehicles. If they had the color that I wanted he would have made the sale. He set us an appointment with Will Hunt to take care of me at the Sharon dealership because there were a couple of cars there that I was interested in. I would definitely recommend Ken to potential buyers. More