Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Thank you Edison! I would like to thank Edison for not wasting half of my day negotiating on my brand new Ram 1500. Let's face it, buying a new vehicle is not a fun exp I would like to thank Edison for not wasting half of my day negotiating on my brand new Ram 1500. Let's face it, buying a new vehicle is not a fun experience. I particularly despise the typical back and forth that transpires between the sales rep and management behind the counter. I really do hate it. Edison changed that notion for me, as we had a deal done within 10 minutes. I clearly outlined what I wanted and what I was willing to pay for it, and Edison not only delivered, he exceed my expectations. I left the dealer feeling like I won, and there wasn't even a fight. That's a great feeling to have when you're spending a lot of money on a brand new vehicle. Overall I give Edison and the rest of the team at Herb Chambers my highest recommendation. More

Darlene Butt Salesperson Of THe Year In my book Darlene Butt should be salesperson of the year. With Herb Chambers and Darlene on your side you will be happy with your car purchase. You w In my book Darlene Butt should be salesperson of the year. With Herb Chambers and Darlene on your side you will be happy with your car purchase. You will drive away feeling that you got a great deal. I will always buy cars there and from Darlene. More

Great experience We just bought 2 Jeeps at Herb Chambers Danvers and our experience was great! One of the cars is a new Jeep Wrangler and the other a certified pre-own We just bought 2 Jeeps at Herb Chambers Danvers and our experience was great! One of the cars is a new Jeep Wrangler and the other a certified pre-owned Jeep Cherokee. Our sales rep was Lewis Silvano and he couldn't have been more helpful. No hard sell, he just gave us exactly what we were looking for and took care of all the little details. They were simple, painless transactions. Our daughter is financing her car. She worked with Joe Dipietro who was amazing. This is her first loan. He walked her through the process and gave her a lesson on how to establish a good credit rating going forward. I highly recommend this team. More

John Chivaris makes car buying simple I would like to say that I had John Chivaris as a salesman . He was great . His personality made me feel very confident that I was going to get a grea I would like to say that I had John Chivaris as a salesman . He was great . His personality made me feel very confident that I was going to get a great car for my family. He is very knowledgable . He also treated my 2 children very nice and provided entertainment . I love my new car and will be recommending him to all my friends and family. More

Great Experience & They Stand Behind Their Cars Go see Lewis Silvano. I recommend him highly! I bought a pre-owned Grand Cherokee for my newly-licensed daughter. Lewis Silvano was one of the be Go see Lewis Silvano. I recommend him highly! I bought a pre-owned Grand Cherokee for my newly-licensed daughter. Lewis Silvano was one of the best car salesmen with whom we have dealt. He was pleasant, cheerful, funny, knowledgeable and honest. He listened to us (and our daughter) and helped locate the perfect car. He was extremely patient and made us feel welcome and important as we walked the entire lot. Louis eventually found the car we wanted in the dealership's online inventory and had it brought out for us. We went for a test drive and bought the car on the spot. Then things got even better. The rest of the purchase experience (finance, delivery, etc.) was tremendous and FAST. We located the car late one Friday night, then finished the deal and took delivery (insurance, plates, etc.) by Monday afternoon (the next business day). When we got the vehicle home, which had been detailed to perfection, and began to drive it, we noticed some issues with the door locks and the brakes. I called the Herb Chambers service department and was told to drop off the car at my convenience. Further, I was offered either a shuttle ride home or a rental car--neither of which we took advantage, but both options were offered without me asking. Without further discussion, the service department replaced all rotors and brake pads, as well as the electronics related to the operation of the door locks. All of the problems were resolved beyond my satisfaction without any begging or pleading on my part. These repairs would have cost me well over $500, up to perhaps $1,000. Herb Chambers stood behind the vehicle. Period. I would highly recommend this dealership. When you go there, call ahead and ask for Lewis Silvano if you want a pleasant, no hassle, no hustle purchase experience. From all indications, I can expect the same from Herb Chambers during the life of my vehicle if I ever need warranty service, or anything else. We are extremely satisfied! More

Low Pressure - High Quality Sales Team I won't try to speak for everyone, but I know that my biggest complaint in the past when looking for a new vehicle was keeping my blood pressure under I won't try to speak for everyone, but I know that my biggest complaint in the past when looking for a new vehicle was keeping my blood pressure under control as I drove into the dealership. Immediately, I felt the weight of high pressure sales heading my way. I would try dealer after dealer hoping that I would find one that I could feel some sense of trust with. Until today I had not found one that I could walk away from feeling like I had made a sound decision. I am happy to say that today I have been very pleasantly surprised. My wife and I came in looking for a used (within 2 years) vehicle in good shape, low miles, and reasonable price. We knew this was a bit much to ask. We met with Mr. John Chiavaras in sales. Immediately Mr. Chiavaras impressed me. He listened to us. He thought about how he could meet our needs, and after showing us a few of what he thought were our best bets we drove away the next day with a 2 year old Dodge RAM 1500 Tradesman with a quad cab, sprayed in bed liner, tow hitch, low miles, low price, and in excellent condition. The truck even has sweet mags. This is an inside joke between my wife and I because I am nearly 50 years old. But that's not the point. John made us a fair and honest deal. As I stated previously, the key to this successful sales experience is that John listened to us. He even remembered specific questions about the warranty that I had asked him during our test drive. He didn't have the answer at the time, but when we returned from the drive he recalled my question and dove deeper. That is the kind of salesmanship that breeds trust and mutual respect. We had an equally positive experience with the finance department. I believe this was John Puleo that we dealt with directly, and unfortunately I'm forgetting the gentleman's name that we first worked with. But this was low pressure, and fair salesmanship. The various financing and warranty options were put in front of my wife and I and we had the opportunity to look them over and make a decision. Our questions were fairly answered without the usual gamesmanship that is often experienced at car dealerships. We will be buying our next vehicle at Herb Chambers of Danvers, Ma. I look forward to meeting with Mr. Chiavaras again as well. He is a man of integrity, a former business owner who brings his business sense and creativity to his interactions with his customers. He quickly formed a genuine bond with us. Anyone can shake your hand, smile, and pretend to be "looking out for you". Mr. John Chiavaras is not pretending. He made it a point to demonstrate that he heard every word we said, and did his best to get us what we needed. When this was not possible, he tried to meet us halfway. When that was not possible, he was up front and honest about that too. We will be back! More

Great customer service I walked into this dealership the other day to gather some information about some of the different vehicles on the lot. I spoke to an employee by the I walked into this dealership the other day to gather some information about some of the different vehicles on the lot. I spoke to an employee by the name of Riztchi Henry who took the time to answer all of my questions even though I didn't buy a car that day. In the near future when I go to purchase my next vehicle I will go to Herb chambers of Danvers because of their excellent customer service. More

great service Always come here to service my jeep.. And I have no complaints what so ever.. Friendly staff and always helpful with what ever questions you have. Always come here to service my jeep.. And I have no complaints what so ever.. Friendly staff and always helpful with what ever questions you have. More