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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
622 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 622 reviews

December 28, 2023

Excellent customer service only problem it took too long for an oil change. Thank you More

by Lin629
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jan 02, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Lin! Thank you for bringing this to our attention, and we appreciate your kind words about our customer service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We apologize for any inconvenience caused by the extended wait time for your oil change. Your feedback is invaluable, and we will use it to improve our processes and ensure a more efficient experience in the future.

Jan 03, 2024 -

Lin629 responded

Thank you for responding. I understand things happen and I was ok with it. I want to compliment Kyle Irving who I was working with. He kept me informed all the time. He's an asset to your Service Dept.

December 20, 2023

Chris and Lucas went above and beyond to take care of me. I love my 2023 Jeep Compass and would do business with them again. More

by mproctus86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cordova 5 stars
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Dec 21, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're so glad to know that Chris and Lucas took great care of you at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Enjoy your 2023 Jeep Compass, we look forward to working with you again in the future.

December 17, 2023

As always, Connor took care of me; great guy; great employee.; great attitude. He always goes out of his way to accommodate. More

by Jpierga47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
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Dec 18, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi J Pierga! We're so glad to know that Connor consistently provides you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thanks for sharing your experience and we look forward to assisting you again in the future!

December 08, 2023

Connor was a pleasure to work with. Once again he was able to have my vehicle ready. More

by Blue Gin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
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Dec 11, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the wonderful review! Connor & the team appreciate your support and look forward to serving you again in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

December 04, 2023

Second jeep bought here. Overall very positive experience with all departments. John and Jason in sales answered all questions clearly. Colon in service has also been very h More

by MJBOULEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

It's great to know that you had a positive experience with John, Jason, and Colon at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your loyalty in choosing us for your second Jeep purchase!

December 03, 2023

They went above and beyond to get me the 2023 Jeep Grand Cherokee limited I wanted to lease and the communication was great! More

by jmackenzie2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi J Mackenzie! Thank you for leaving us this five-star review and kind words about our sales team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We'll see you next time!

November 26, 2023

Bought our second car there last night and had another great experience. If you like no pressure buying experience, this is the place. They did not say to use once, "this is today's deal" or whatever th More

by Billd.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're glad to know you had another great experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Our team is always here to provide a no-pressure buying environment. We appreciate your support and look forward to seeing you again in the future!

November 23, 2023

Besides buying my cars from Herb Chambers Jeep of Danvers, I also get all my service done at the same location. Today I noticed a nail on my tire and I called about 3 locations where I live in Glouc More

by SalCsnza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
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Nov 24, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Sal! We're so glad to know that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers was able to assist you promptly and efficiently, especially Kyle! We appreciate your trust in us for both sales and service. Wishing you a Happy Thanksgiving as well - drive safely!

November 09, 2023

Connor my service advisor is an exceptional contact for your customers. I could not be more pleased. More

by thomas.j.foley978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Service Advisor
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Nov 10, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the kind comments, Thomas - we can't wait to share them with Connor! Your business is much appreciated by our entire team here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers and we hope to see you again next time!

November 02, 2023

This dealership answered the phone made my appointment. Recognize me when I got there. Very pleasant completed. My service watered my parts. All went well so far need to go back to have parts installed und More

by Kenbettano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 03, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're glad to know that your experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers has been positive so far. We look forward to seeing you again for the installation of your parts!

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