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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

4.7
616 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 616 reviews

January 30, 2024

I had my Jeep Compass serviced at the dealership last week. Easy to set up the appointment, courteous people at drop off, and Matthew was very good about getting in touch with me when the work was comple More

by georgek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 31, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi George! We're glad to know that your Jeep Compass service experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers was smooth and efficient. Thanks for the shout-out to Matthew!

January 18, 2024

Chris at the service express lane was extremely friendly and accepted my coupon! I would definitely recommend this dealership for both the purchase and service. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher @ Service
Jan 19, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Leo! It's great to know that Chris provided you with such a positive experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your recommendation and look forward to assisting you again in the future!

January 09, 2024

Excellent service always very attentive and quick to remedy the problem once it is discovered More

by Ehook5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Chretien
Jan 10, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers Team

January 02, 2024

I was off to a rocky start when I called the service department multiple times to bring my car in when I had a flat and the phone just kept ringing without anyone picking it up. This would have been a More

by marybeth.caputo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew was very helpful!
Jan 02, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Marybeth, we're sorry to learn about the initial difficulties you faced reaching our service department. However, it's great to know that Matthew and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers were able to assist efficiently once you arrived. Thanks for your patience and understanding!

December 28, 2023

Excellent customer service only problem it took too long for an oil change. Thank you More

by Lin629
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 02, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Lin! Thank you for bringing this to our attention, and we appreciate your kind words about our customer service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We apologize for any inconvenience caused by the extended wait time for your oil change. Your feedback is invaluable, and we will use it to improve our processes and ensure a more efficient experience in the future.

Jan 03, 2024 -

Lin629 responded

Thank you for responding. I understand things happen and I was ok with it. I want to compliment Kyle Irving who I was working with. He kept me informed all the time. He's an asset to your Service Dept.

December 20, 2023

Chris and Lucas went above and beyond to take care of me. I love my 2023 Jeep Compass and would do business with them again. More

by mproctus86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cordova 5 stars
Dec 21, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're so glad to know that Chris and Lucas took great care of you at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Enjoy your 2023 Jeep Compass, we look forward to working with you again in the future.

December 17, 2023

As always, Connor took care of me; great guy; great employee.; great attitude. He always goes out of his way to accommodate. More

by Jpierga47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Dec 18, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi J Pierga! We're so glad to know that Connor consistently provides you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thanks for sharing your experience and we look forward to assisting you again in the future!

December 08, 2023

Connor was a pleasure to work with. Once again he was able to have my vehicle ready. More

by Blue Gin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Dec 11, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the wonderful review! Connor & the team appreciate your support and look forward to serving you again in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

December 04, 2023

Second jeep bought here. Overall very positive experience with all departments. John and Jason in sales answered all questions clearly. Colon in service has also been very h More

by MJBOULEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

It's great to know that you had a positive experience with John, Jason, and Colon at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your loyalty in choosing us for your second Jeep purchase!

December 03, 2023

They went above and beyond to get me the 2023 Jeep Grand Cherokee limited I wanted to lease and the communication was great! More

by jmackenzie2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi J Mackenzie! Thank you for leaving us this five-star review and kind words about our sales team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We'll see you next time!

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