Herb Chambers BMW of Sudbury - Service Center

Service was excellent and the advisor was professional In and out quick did not have long wait time and out quick did not have long wait time More

Service was slipping here! Last few visits have been terrible. Brie (new) saved it. Awesome. Last few visits have been terrible. Brie (new) saved it. Awesome. More

I was taken care very professionally and everything was explained with details of the service that was being provided and the time it was going to take, with the necessary accommodations while waiting for explained with details of the service that was being provided and the time it was going to take, with the necessary accommodations while waiting for the service to be completed. More

I worked with service advisor Travis Ewen when my car went in for a recent service appointment. He did a great job assisting me by reviewing in a non-hurried manner everything noted about my car after it went in for a recent service appointment. He did a great job assisting me by reviewing in a non-hurried manner everything noted about my car after it was looked over by a technician during its service appointment; he made sure I understand what was recommended for the car as a result of what was noted during its service appointment. More

Jonathan was professional, knowledgeable, and personable. He explained the work and billing very well and followed up when my car was ready. I look forward to working with him again. He explained the work and billing very well and followed up when my car was ready. I look forward to working with him again. More

Yordanys professionalism exceeded expectations. Very knowledgeable, personable and professional. Stephanie requested him and she always goes over and above for BMWs customers. Thanks to both of the Very knowledgeable, personable and professional. Stephanie requested him and she always goes over and above for BMWs customers. Thanks to both of them More

Wonderful vehicle care and customer service! My service advisor, Breanne, was thorough with the care and service of my car! Thank you for the video of the condition of my car! My service advisor, Breanne, was thorough with the care and service of my car! Thank you for the video of the condition of my car! More

Terrible service department. They make you wait forever and 50% of the time forget to do simple things like reset the oil light or the service light. Find somewhere else to go They make you wait forever and 50% of the time forget to do simple things like reset the oil light or the service light. Find somewhere else to go as they don't respect your time at all and are a nightmare to deal with. More

Brought car in for a recall. I chose to wait even though I was offered a "loaner". The work was done in a timely manner. My advisor, Breanna, was so personable and did a great I chose to wait even though I was offered a "loaner". The work was done in a timely manner. My advisor, Breanna, was so personable and did a great job of keeping me updated. A positive experience. Thank you to the dealership and, especially Breanna. More

Client here for years. Our service advisor, Travis, is outstanding! Henry is who you want for sales Our service advisor, Travis, is outstanding! Henry is who you want for sales More