Herb Chambers BMW of Sudbury - Service Center

Excellant service - Nick was great about keeping me updated via text as to the status of my vehicle. updated via text as to the status of my vehicle. More

Excellent customer service. Mackenzie is the absolute best. She has every question answered. I always ask for Mackenzie every time I get anything done to my X5. I know I am in excellent hands! best. She has every question answered. I always ask for Mackenzie every time I get anything done to my X5. I know I am in excellent hands! More

Oulay inthaphone , our service advisor, was very helpful and knowledgeable. Highly recommend him. The car wash and service was outstanding! and knowledgeable. Highly recommend him. The car wash and service was outstanding! More

Service was fast and the communication was wonderful. The video of our car with the technician describing everything was so appreciated. video of our car with the technician describing everything was so appreciated. More

My experience is exactly how you would want a service appointment to work. They checked me in, paperwork on my service was ready, they reviewed, I signed and my loaner was ready to go. I received a text appointment to work. They checked me in, paperwork on my service was ready, they reviewed, I signed and my loaner was ready to go. I received a text when the service was complete, dropped off the loaner and picked up my freshly washed, vacuumed and serviced car. Process was painless, McKenzie is on top of things and I couldn’t be happier!!! More

Great service. Kept informed at every step. Cordial, friendly and informed employees In all departments. friendly and informed employees In all departments. More

Positive service experience, service advisor communicated well and all work was done as requested. Overall a very smooth experience. well and all work was done as requested. Overall a very smooth experience. More

Very professional, fair prices, excellent customer service. Service Department goes above and beyond every visit! service. Service Department goes above and beyond every visit! More

Service Advisor kept me informed throughout the process. I’m very happy with the work that was done. It was easy to make the appointment. I’m very happy with the work that was done. It was easy to make the appointment. More

The quality of service received at Herb Chambers BMW Sudbury was exceptional. Frankly, there is no comparison given my experience with Herb Chambers BMW Boston, which where I purchased the 2022 M4. Etha Sudbury was exceptional. Frankly, there is no comparison given my experience with Herb Chambers BMW Boston, which where I purchased the 2022 M4. Ethan went above and beyond unlike the Boston location. As shared with Ethan, I will continue to have my M4 serviced at the Sudbury location based largely on the quality of service received! More