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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
921 Reviews

921 Reviews of Herb Chambers BMW of Sudbury - Service Center

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February 09, 2025

Breanna was an excellent service advisor, she gave me a very clear explanation of all work to be done and helped get a part to the dealership overnight. I very much appreciated having her as a service adv More

by davidlombardi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna from Herb Chambers BMW of Sudbury
Feb 10, 2025 -

Herb Chambers BMW of Sudbury responded

David, we're delighted to hear that Breanna provided you with excellent service at Herb Chambers BMW of Sudbury. It's great to know she made the process clear and efficient for you! Thanks for sharing your experience!

February 09, 2025

I was pleased with the service. Breanna kept us ingormed of yhe status of our X3 More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Feb 10, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Tom, we're glad Breanna could keep you informed and that you were pleased with the service at Herb Chambers BMW of Sudbury. We'll see you next time! Drive Safely!

February 09, 2025

Excellent service all around at BMW Sudbury. Breanna was a great listener and questioner during the intake and through the process. I am at a crossroads over which BMW will be my next purchase, More

by eghayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Feb 10, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience with us at Herb Chambers BMW of Sudbury! We're delighted to hear that Breanna provided excellent service and helped guide you through the process. We look forward to assisting you with your next BMW purchase when you're ready!

February 08, 2025

Excellent customer service from the Advisor “Travis Ewen” of BMW Sudbury.. He was very helpful in providing guidance through the servicing More

by Vijay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Vijay! We're delighted to hear that Travis provided excellent guidance during your visit to Herb Chambers BMW of Sudbury. Thank you for sharing your experience with us!

February 05, 2025

Recall inspection and repairs were performed with care and in a timely manner. Great communication throughout the process, from both the technician (the video was excellent) and the service advisor, Laura More

by MMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Prodell
Feb 05, 2025 -

Herb Chambers BMW of Sudbury responded

Hi MMD! We're delighted to hear that your recall inspection and repairs went smoothly at Herb Chambers BMW of Sudbury. It's great to know our team, including Laura, provided excellent communication throughout the process. Thank you for sharing your experience!

February 04, 2025

My annual servicing went smoothly and Laura Prodell was helpful and answered all my questions. More

by rose.rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Prodell
Feb 05, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Rose! Thank you for sharing your experience! We're glad to hear that your annual servicing went smoothly and that Laura Prodell helped answer all your questions. We appreciate your trust in us and look forward to serving you again at Herb Chambers BMW of Sudbury!

January 30, 2025

Great communication all around. The service was done on time. The staff and service crew were top notch. More

by Betty Ann Sharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Jan 31, 2025 -

Herb Chambers BMW of Sudbury responded

Betty Ann, thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers BMW of Sudbury provided top-notch service and communication. We appreciate your support!

January 28, 2025

Yordanys Perez, my service advisor, was extremely helpful and knowledgeable about my car. He updated me on my car's maintenance every step of the way. I am extremely happy with the service I received on Satu More

by B.Grandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Herb Chambers BMW of Sudbury responded

Hi B. Grandy! We're delighted to hear that Yordanys provided you with exceptional service at Herb Chambers BMW of Sudbury. Thank you for sharing your positive experience!

January 28, 2025

Truly great service at a fair price. Laura was exceptional in explaining all the required services. More

by carlfnardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Glory Prode is just amazing. Great communication and made the service very easy
Jan 28, 2025 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers BMW of Sudbury

January 26, 2025

Moved our business here from Shrewsbury. Much better experience and more trustworthy. Highly recommend using them. Laura and the service team were amazing and very transparent. More

by Jon H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Jan 27, 2025 -

Herb Chambers BMW of Sudbury responded

Jon, we're delighted to hear that Laura and the service team at Herb Chambers BMW of Sudbury provided you with a trustworthy experience. Thank you for recommending us!

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