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Herb Chambers BMW of Sudbury
Sudbury, MA
2,011 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,011 reviews
August 10, 2024
Unfortunately this advisor was taking care of my car last Friday. He was so DISRESPECTFUL and RUDE!! I wish I could give zero stars if I could. He confirmed the service that needs to be done and when I calle Friday. He was so DISRESPECTFUL and RUDE!! I wish I could give zero stars if I could. He confirmed the service that needs to be done and when I called HIM (no communication whatsoever from his end) to see the status, he said the car was done (basically was sitting there) and didn’t even do what was supposed to be done as he stated. When I questioned, he started to talk to me in a disrespectful manner and literally mocked me and yelled!! First of all, the dealership allowed the car to leave with safety issue. Second, they clearly knew about this incident with the advisor since normally I receive two surveys after my service and this time I got nothing!!! They knew what they did wrong. They only send them to people with no issues…I am VERY disappointed with all their nasty games. I can complain to headquarters in Germany if I need to! More
by amira.elsherbini1
Employees Worked With
August 09, 2024
Brought my 2013 BMW X3 into BMW of Sudbury in for a full interior and exterior detail. Wow what a great job they did. The car looks amazing both inside and out. Would definitely recommend their service depa interior and exterior detail. Wow what a great job they did. The car looks amazing both inside and out. Would definitely recommend their service department. More
by bisson.babs
Employees Worked With
August 08, 2024
Excellent service, Jordan Peletier and Mostafa Amin were great, Easy to do, They both went above and beyond, Very professional were great, Easy to do, They both went above and beyond, Very professional More
by Yered87
August 06, 2024
Jack helped me with my purchase of BMW x1 and the process couldn’t be any smoother. He made sure we got the best deal and that we were happy with our purchase. With the car delivery and all the post process couldn’t be any smoother. He made sure we got the best deal and that we were happy with our purchase. With the car delivery and all the post process including setting up my connected drive he made sure I have everything in place. I would definitely refer my friends to Jack for any future car purchases. More
by aanchal710
Employees Worked With
July 30, 2024
Wilson Dowridge of BMW of Sudbury assisted us with our purchase of a 2024 X3 and the entire experience could not have been more pleasant. I highly recommend Wilson and his entire team. purchase of a 2024 X3 and the entire experience could not have been more pleasant. I highly recommend Wilson and his entire team. More
by ddf1spf
July 28, 2024
Great experience purchasing a new BMW with Jack O’Donovan at BMW.of Sudbury. It was our first BMW, and Jack was absolutely great to work with. He explained the differences between the SUVs in which we were i at BMW.of Sudbury. It was our first BMW, and Jack was absolutely great to work with. He explained the differences between the SUVs in which we were interested and went over the many features. Jack was friendly, professional, personable, and courteous. He was very patient and helpful in finding the exact SUV we wanted with specific interior/exterior colors and all the features we wanted. He was easy to communicate with. The whole experience from our initial visit to the delivery of our new vehicle was perfect! We are extremely pleased with our purchase experience with Jack. He went above and beyond to make our new vehicle purchase enjoyable! More
by krisangelakis
Employees Worked With
July 27, 2024
Jack was professional and knowledgeable throughout the sales process and an absolute pleasure to work with. He sold the car by knowing it's features and didn't pressure us to make a decision right away. O sales process and an absolute pleasure to work with. He sold the car by knowing it's features and didn't pressure us to make a decision right away. Overall very helpful and highly recommended. More
by James
Employees Worked With
July 26, 2024
Worst car detailing ever, I wish I could upload the pictures. Literally cleaner before I drop my car for service.. These people have no integrity.. pictures. Literally cleaner before I drop my car for service.. These people have no integrity.. More
by Bostondell84
Employees Worked With
Chelsie
July 25, 2024
The BMW Sudbury is very comfortable place. Recently I did a vehicle maintenance there. The service is excellent and very professional. The agent Chavin was very kind and she provided various Recently I did a vehicle maintenance there. The service is excellent and very professional. The agent Chavin was very kind and she provided various recommendations and answered my questions patiently. the service was completed in a reasonable time. More
by David
Employees Worked With
July 25, 2024
Henry was great to work with and financial office as well!! Pick up was easy and Cameron technician did a good intro on all accessories ! well!! Pick up was easy and Cameron technician did a good intro on all accessories ! More
by bmlrnbsn
