
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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This was the worst service visit in the 20 years I have been dealing with Herb Chambers been dealing with Herb Chambers More
Jack was very professional and made the entire experience extremely easy and enjoyable. I’ve experienced buying a vehicle in the past and have interacted with salesman that have made me uncomfortable and fee extremely easy and enjoyable. I’ve experienced buying a vehicle in the past and have interacted with salesman that have made me uncomfortable and feel pressured. Jack never made me feel any of those things! From the beginning he told me he only wanted me to buy a car that I wanted and that he would not pressure me at all. Jack lived up to this and then some! After deciding to go with the vehicle Jack showed me, he went above and beyond to get me the vehicle THAT DAY. I was incredibly pleased to have worked with Jack! He made my experience as a customer more enjoyable and way more easy! Incredible salesman and person! More
Overall still good dealership but certainly have fell below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. More
I have been an honest and loyal customer of Herb Chambers BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this ti BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this time, the experience was not so good and something I would NOT like to see this repeat and forget as soon as possible. The star rating is for this experience only, otherwise I would always rank a 5 STAR rating for BMW of Sudbury. More
JACK O'DONOVAN IS THE BEST ! ! I am very happy with the sales support I received from Jack. He is very professional and extremely knowledgeable about BMWs. Jack was very helpful ! I am very happy with the sales support I received from Jack. He is very professional and extremely knowledgeable about BMWs. Jack was very helpful and made the whole car buying process enjoyable and very smooth! He was very thorough, took care of every aspect of the sale, and always kept me informed. I highly recommend Jack. More
Excellent service. Great communication and very professional I will go back for sure. Car feels amazing Great communication and very professional I will go back for sure. Car feels amazing More
Travis and the team did everything they said they would and on time. I waited for the car which was ready and clean when they said it would be. and on time. I waited for the car which was ready and clean when they said it would be. More
Overall a great experience - The young man Jack Odonovan rocks. He is patient, knowledgeable, respectful and very pleasant to deal with. rocks. He is patient, knowledgeable, respectful and very pleasant to deal with. More
The service at BMW Sudbury is truly exceptional. Starting with Sales and Charlie K, service led by Michael and his team make the experience so special and unique. We buy every car there and have for Starting with Sales and Charlie K, service led by Michael and his team make the experience so special and unique. We buy every car there and have for 20 years. Thank you! More