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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,105 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,105 reviews

March 28, 2023

Travis was super helpful and knowledgeable. I came in without an appointment and he was able to diagnosis the issue and secure me a loaner very quickly. Elmin was also very helpful in the proce More

by M550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmin Jonuz
Mar 30, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear that Travis & Elmin took such great care of you! Thanks for trusting Herb Chambers BMW of Sudbury with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

March 28, 2023

Great experience from start to finish! Everyone was extremely helpful, was in and out in a few hours! More

by Bkatelyn01
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Butler
Mar 30, 2023 -

Herb Chambers BMW of Sudbury responded

Thanks for taking the time to share your experience! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your business and hope you won't hesitate to reach out if we can be of service again in the future!

March 26, 2023

I have a great experience every time I have my BMW X3 serviced at Herb Chambers BMW of Sudbury. They are first rate. More

by Joseph W. Ambash
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Herb Chambers BMW of Sudbury responded

Joseph, thank you so much for trusting the Herb Chambers BMW of Sudbury team with the care of your X3! We appreciate your kind comments and look forward to your next visit!

March 25, 2023

The experience was excellent from start to finish. Efficient and friendly sums it up. Highly recommended. More

by Tkfbristol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunj Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tegan Von Wasserman
Mar 27, 2023 -

Herb Chambers BMW of Sudbury responded

We're proud of our team for making this a five-star experience for you! Thank you for choosing Herb Chambers BMW of Sudbury!

March 24, 2023

Excellent experience as always! Communication excellent- kept me updated regarding my cars status and explained any change orders More

by JenR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 27, 2023 -

Herb Chambers BMW of Sudbury responded

We are so glad your visit could earn us five stars, Jen! Providing you with the best experience is what we're all about and we look forward to seeing you again! Thank you! - Herb Chambers BMW of Sudbury

March 23, 2023

Alisha at BMW of Sudbury was a great service advisor! She was professional, sincere, and pleasant to work with! More

by hisakojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind comments - Alisha will be thrilled to hear them! We appreciate you visiting us here at Herb Chambers BMW of Sudbury and hope to see you again in the future!

March 23, 2023

From entering to the dealership and to the pick up my vehicle to process was what I expected More

by george.roshantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

george.roshantha responded

Experience coming to the dealer and exit from the dealer was excellent and this is what I expected

Mar 23, 2023 -

george.roshantha responded

Excellent

Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you, sir, we appreciate the kind words/review.

March 23, 2023

The overall experience was great and Wilson was expedient as well as provided attentive service during the purchase process. More

by rcje6275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your review! We're so happy that Wilson earned your high rating! -Herb Chambers BMW of Sudbury

March 23, 2023

Very mixed experience. Dealing with Robert was great. He was responsive and knowledgeable in a non threatening way. We did not feel any pressure or rush. On the other ha More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Cappelletti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the review, Maria. I'm sorry to hear that your experience at our dealership was anything less than exceptional and will make sure this feedback gets discussed with the appropriate members of our team so that we can take steps to improve. If you have any additional questions or concerns about your visit, please feel free to contact me directly. Thanks again, Sean King - General Manager - sking@herbchambers.com

March 22, 2023

Great service today. We were kept up to date about our service. Very professional and efficient More

by Jbean1627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bicalho
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers BMW of Sudbury! We appreciate your business and hope we have the opportunity to serve you again in the future!

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