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Herb Chambers BMW of Sudbury
Sudbury, MA
2,104 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,104 reviews
September 14, 2023
We're absolutely satisfied with service courtesy and knowledge We will be back and recommend others knowledge We will be back and recommend others More
by nekrourian
Employees Worked With
September 14, 2023
I was not happy with this service appointment. First, they forgot to do the state inspection even though it was on the work order. When I brought it up the person acted as though it was my fault. First, they forgot to do the state inspection even though it was on the work order. When I brought it up the person acted as though it was my fault. The “vehicle check” service was not explained either before or after the service. There was no video sent to me of a technician checking out my car. When questioned about the $50 discount coupon mailed to me I got a song and dance about how it did not apply. Overall I felt rushed through, especially when checking out. This is not the experience I had previously at Sudbury BMW nor is it how I expect to be treated at a luxury car dealership. The service department’s customer relationship has definitely gone downhill More
by john_allison
Employees Worked With
September 13, 2023
The service advisor was very attentive to my concerns and helped me track down my sales guy. The wait wasn’t bad at all, considering I was very late to my appointment. helped me track down my sales guy. The wait wasn’t bad at all, considering I was very late to my appointment. More
by saysamone1978
Employees Worked With
September 12, 2023
Been a customer for 10 years at this dealership. Great customer service people to work with.over the years. My experience has been fast and totally competent service! Great customer service people to work with.over the years. My experience has been fast and totally competent service! More
by Tom
September 11, 2023
Smooth process working with Henry. BMW of Sudbury went above and beyond to ensure that I had a great experience with them. BMW of Sudbury went above and beyond to ensure that I had a great experience with them. More
by jibba1229
September 11, 2023
We like this dealership and it was a good transaction. It was a pleasure to work with Robert. It was a pleasure to work with Robert. More
by niland55
September 10, 2023
Excellent customer service. Special thanks to Robert P who went above and beyond to make the whole process stress free and smooth. The i4 is absolutely superb! Special thanks to Robert P who went above and beyond to make the whole process stress free and smooth. The i4 is absolutely superb! More
by David
September 08, 2023
Yordanys P. provided an excellent customer service highly recommended! He was great to work with and really went above and beyond to ensure top quality. He also provided an excellent customer service highly recommended! He was great to work with and really went above and beyond to ensure top quality. He also kept me well informed along the way. It was a pleasure working with him. More
by Luisb
Employees Worked With
Yordanys Perez
