Herb Chambers BMW of Sudbury

I’ve had my older 3-series serviced here multiple times and am happy with the customer service. Having a loaner car and an assigned service advisor to consult with were really appreciated. Can’t wait unt and am happy with the customer service. Having a loaner car and an assigned service advisor to consult with were really appreciated. Can’t wait until the new showroom is finished. More

you asked me to rate Nick Clark. I do not know who he is. ,My advisor was NICK ALMEIDA . His service was very good I do not know who he is. ,My advisor was NICK ALMEIDA . His service was very good More

Jordan was great. Very respectful and responsive the whole time . Definitely great experience going through the whole process and getting the car that u wanted . Very respectful and responsive the whole time . Definitely great experience going through the whole process and getting the car that u wanted . More

Yordanys did a great job helping me in a difficult situation. He was 100% professional, knowledgeable, committed to getting me the right answers, and, to top it off, had a terrific manner and even a situation. He was 100% professional, knowledgeable, committed to getting me the right answers, and, to top it off, had a terrific manner and even a sense of humor. He is the best service person I have had at your dealership in the 23 years I have been a customer. More

The staff were not only polite but friendly as well— Jack, with whom I worked primarily, was patient, thorough, and proactively helpful from start to finish. He made what is often a daunting process ins Jack, with whom I worked primarily, was patient, thorough, and proactively helpful from start to finish. He made what is often a daunting process instead very human and approachable. Whenever the day comes that I need a new car I’ll certainly come back here first! More

Excellent dealership! Highly recommend from sales to service. Alisha handled my recent service visit with a professional and friendly attitude and the service was comple Highly recommend from sales to service. Alisha handled my recent service visit with a professional and friendly attitude and the service was completed as expected. More

Bought my car from here and im completely satisfied with it. Happy with the service too it. Happy with the service too More

I hit a curb in my 2023 M4 Competition after being cut off. I called to the nearest dealership and it happened to be Sudbury. I spoke with Alisha and she was very knowledgeable and was able to schedule me off. I called to the nearest dealership and it happened to be Sudbury. I spoke with Alisha and she was very knowledgeable and was able to schedule me in that day! When I arrived she had informed me that my tire and wheel coverage would allow them to repair the rim with no cost out of pocket. Due to my own reasons I chose to get a brand new wheele instead. I asked her how long the process would take and how much it would cost. She was able to get me a great price (I called a few other dealers to make sure I wasn’t overpaying) she actually got me the best price out of all of the dealers material and labor! I was offered a courtesy car which I declined because I had another vehicle to use and even though I didn’t need the car back right away Alisha had the car completed the very next day. I received a video of my vehicle before the repair and they went over every detail of my vehicle even though I was only there for a replacement wheel. I was very happy with the customer service Alisha provided and the detail and craftsmanship of the tech who repaired my car. Thanks again Herb Chambers BMW of Sudbury and Alisha! More

Karen in service was so helpful! She helped me with my loaner and my car only took a couple of hours to be serviced. She helped me with my loaner and my car only took a couple of hours to be serviced. More

From the time we ordered the vehicle until it arrived at the dealership, the sales Rep we dealt with was informative, and made the process simple the dealership, the sales Rep we dealt with was informative, and made the process simple More