
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Appointment was secured in a timely fashion. Text updates were great. Being able to have a loaner vehicle is icing on the cake. Nick had the paperwork for drop-off and pick-up completed befor Text updates were great. Being able to have a loaner vehicle is icing on the cake. Nick had the paperwork for drop-off and pick-up completed before I arrived each time, definite time saver. I'll be back in a few months to have normal wear and tear items replaced as requested by the technician. More
I’ve been with this dealership for six years and every time I go in, I’m treated like family excellent care time I go in, I’m treated like family excellent care More
I love the modern way of text communication. Makes it so much simpler to communicate, especially if phone does not alway work due to.e.g. being in a meeting. Makes it so much simpler to communicate, especially if phone does not alway work due to.e.g. being in a meeting. More
I needed the battery in my fob replaced and since I was driving by the dealership I decided to stop in and get one from the service department. After popping it open the service guy "informed" me that unf driving by the dealership I decided to stop in and get one from the service department. After popping it open the service guy "informed" me that unfortunately this was not a typical battery and he could switch it out for $20....I own being an idiot and saying yes... so in 10 seconds I had a new battery and I was out $20.. Well the other day the battery the 2nd for needed replacement and I decided to price it out on Amazon... wasn't I surprised when I learned I could get 5 batteries for $6.95! Same battery .. works perfectly.. SO NOT HAPPY...If this dealership rips you off for a $1.00 battery, I can't even imagine how they would rip you off for a pricey repair. No problem going somewhere else.... Lesson learned... enough said! More
My review is mixed. . Yordanys was very pleasant and did a great job with explaining the service and costs associated with it. He did everything he could to ensure that . Yordanys was very pleasant and did a great job with explaining the service and costs associated with it. He did everything he could to ensure that I was happy with the service especially since it was brought up that the technicians did not record correctly the issues from the previous year service. Yordanys fixed this and resolved what was incorrectly done the year before. More
My service advisor Eddie Painter was extremely helpful, patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. More
BMW of Sudbury managed my service in a prompt and professional manner. The service technician video was insightful and helpful. The automated checkout was easy and convenient. professional manner. The service technician video was insightful and helpful. The automated checkout was easy and convenient. More
I had an awesome experience at Sudbury BMW, working with Jordan who made the process seamless, and his knowledge of BMW was exceptional. I am very happy I traveled to Sudbury to purchase a new BMW; it was a Jordan who made the process seamless, and his knowledge of BMW was exceptional. I am very happy I traveled to Sudbury to purchase a new BMW; it was a great experience and would recommend everyone to check out Sudbury BMW. More
My experience at BMW of Sudbury was great! Cassie was very attentive and helped make the buying progress very easy. She followed up with me from start to finish. I am very pleased with the se Cassie was very attentive and helped make the buying progress very easy. She followed up with me from start to finish. I am very pleased with the service I received! More
Awesome people and great service. Left very happy. Would recommend to family and friends. Thanks again. Left very happy. Would recommend to family and friends. Thanks again. More