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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,104 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,104 reviews

January 18, 2024

Appointment was secured in a timely fashion. Text updates were great. Being able to have a loaner vehicle is icing on the cake. Nick had the paperwork for drop-off and pick-up completed befor More

by tammy3764
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Roffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Tammy! We're glad to know that you appreciated the efficiency of our service and text updates at Herb Chambers BMW of Sudbury. It's great to hear that Nick was able to save you time with pre-completed paperwork! We look forward to seeing you again for those wear-and-tear replacements. Safe travels until then!

January 18, 2024

I’ve been with this dealership for six years and every time I go in, I’m treated like family excellent care More

by Johnshea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Kem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Johnshea! It's wonderful to know you've felt like part of the family at Herb Chambers BMW of Sudbury for six years. We appreciate your loyalty and look forward to many more years together!

January 11, 2024

I love the modern way of text communication. Makes it so much simpler to communicate, especially if phone does not alway work due to.e.g. being in a meeting. More

by Kcharisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Kcharisse, thank you for the 5-star rating! We're glad to know you appreciated our text communication at Herb Chambers BMW of Sudbury. We always aim for convenience and efficiency in all interactions!

January 08, 2024

I needed the battery in my fob replaced and since I was driving by the dealership I decided to stop in and get one from the service department. After popping it open the service guy "informed" me that unf More

by Plapierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Ewen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for the review. I'm sorry to hear that this experience didn't leave you with a better impression of our dealership. Please feel free to contact me directly if you'd like to discuss the situation further. Respectfully, Sean King - General Manager - sking@herbchambers.com

January 08, 2024

My review is mixed. . Yordanys was very pleasant and did a great job with explaining the service and costs associated with it. He did everything he could to ensure that More

by BMWHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers BMW of Sudbury responded

We appreciate your feedback and are glad to know that Yordanys was able to assist you effectively. It's unfortunate there were some initial issues with the recording of service details, but we're pleased these could be resolved for you. If there is anything else we can do or any other concerns you'd like us to address, please feel free to reach out directly. Thank you, Sean King - General Manager - sking@herbchambers.com

January 06, 2024

My service advisor Eddie Painter was extremely helpful, patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. More

by steffyrof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chavin Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Senechal
Jan 08, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Steffy! It's fantastic to know that Eddie provided you with such detailed and helpful service at Herb Chambers BMW of Sudbury. We're here for any future needs - thanks for the review!

January 02, 2024

BMW of Sudbury managed my service in a prompt and professional manner. The service technician video was insightful and helpful. The automated checkout was easy and convenient. More

by mdemeo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know that you found our service prompt, professional and convenient at Herb Chambers BMW of Sudbury. We strive for such experiences! Have a great ride!

January 02, 2024

I had an awesome experience at Sudbury BMW, working with Jordan who made the process seamless, and his knowledge of BMW was exceptional. I am very happy I traveled to Sudbury to purchase a new BMW; it was a More

by jmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers BMW of Sudbury responded

Hey Jmac! We're great to know that Jordan and our team at Herb Chambers BMW of Sudbury provided you with an exceptional car buying experience. We appreciate your recommendation! Enjoy the new ride!

January 01, 2024

My experience at BMW of Sudbury was great! Cassie was very attentive and helped make the buying progress very easy. She followed up with me from start to finish. I am very pleased with the se More

by Leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Bell
Jan 03, 2024 -

Herb Chambers BMW of Sudbury responded

Leslie, we're glad to know that Cassie was able to assist you throughout your buying process at Herb Chambers BMW of Sudbury. We appreciate the feedback and hope you enjoy your new car!

January 01, 2024

Awesome people and great service. Left very happy. Would recommend to family and friends. Thanks again. More

by aldocortezjr8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Happas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know you had a great experience with us at Herb Chambers BMW of Sudbury. We appreciate your recommendation and see you again! Safe travels in your new vehicle!

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