Herb Chambers BMW of Sudbury

Jack was very professional and courteous in tge whole process. I would recommend Jack O’Donovan as your agent at the dealership. Worked with me During negotiations on the price of the car. I did not fe process. I would recommend Jack O’Donovan as your agent at the dealership. Worked with me During negotiations on the price of the car. I did not feel pressure by Jack to buy this car. It was a pleasant experience overall. More

BMW Sudbury provided excellent service across the board. The sales team was knowledgeable, direct and fair throughout the entire purchase process. The sales team was knowledgeable, direct and fair throughout the entire purchase process. More

This dealership was very efficient with helping me find a car. I was reached out to an hour after inquiring about a vehicle. car. I was reached out to an hour after inquiring about a vehicle. More

Great experience working with Jack O’Donovan leasing my new iX50. He was helpful, knowledgeable and very responsive. new iX50. He was helpful, knowledgeable and very responsive. More

Chelsie was great. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. More

Had a very positive experience with Jack M while purchasing a pre-owned. I am very satisfied with the communication and ease throughout the entire transaction. purchasing a pre-owned. I am very satisfied with the communication and ease throughout the entire transaction. More

Kamal Jalalzadeh was exceptionally knowledgable, professional, efficient, caring, and courteous person, spending incredible effort to maintain the automobile in the best condition, which would make professional, efficient, caring, and courteous person, spending incredible effort to maintain the automobile in the best condition, which would make both the dealership and BMW proud. He is the ultimate representative of the family as the true asset of the dealership. More

Excellent customer oriented service. The service representative, whose first name is My, was not only very knowledgable but a true pleasure to work with. She could not have exuded more The service representative, whose first name is My, was not only very knowledgable but a true pleasure to work with. She could not have exuded more enthusiasm and kindness for her work and towards me respectively. Thank you! More

Easy to make the appointment. Prompt and correct service. Paid for my Uber. Thank you HC BMW. Prompt and correct service. Paid for my Uber. Thank you HC BMW. More

Absolutely the worst car buying experience we have ever had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, p had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, promised phone calls that never happen until you chase them down. Flip text remarks in response to questions. We were actually treated like our purchase wasn't important. Lastly, we were charged for things that Herb Chambers didn't deliver (registration), we paid for it and can't seem to get our money back. If it wasn't for how much my wife loved the car she was buying, we would have walked away several times. I could actually write a book about how disappointed I was with this experience. If someone from Herb Chambers would like to reach out, I would love to share our experience. More