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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,070 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,070 reviews

March 19, 2024

Enjoyed working with Chelsie. She provided real time updates on the status of the car I ordered. Very helpful. More

by jeposterro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Jeposterro! We're glad to know that you had a positive experience with Chelsie at Herb Chambers BMW of Sudbury. We always aim for real-time updates and helpful service! Thanks for your review.

March 17, 2024

I have been going there for years. The service advisor was inexperienced. Would not listen and kept talking over questions. Said I didn’t have a warranty when I clearly did. On the fin More

by avalonkm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 18, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for the review. I'm disappointed to hear that your recent experience didn't meet the high expectations you've come to expect from us. Your feedback is appreciated and will be addressed with our team so we can take steps to improve our services where needed. If you have any remaining questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Sean King - General Manager - sking@herbchambers.com

March 16, 2024

Chelsie was easy to work with. Answered all questions and addressed concerns with the vehicle purchased More

by Hfj80
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know that Chelsie was able to assist you effectively and address all your concerns at Herb Chambers BMW of Sudbury. Thanks for sharing your experience with us!

March 16, 2024

Dealership is clean, the bathrooms smelled good. Everyone I interacted with was professional and respectful More

by Jnavillus2794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Chambers BMW of Sudbury responded

We appreciate your positive feedback! Our team at Herb Chambers BMW of Sudbury is dedicated to providing a clean, professional and respectful environment. Thanks for noticing our efforts!

March 15, 2024

Nick and the service experience were amazing. Highly recommend based on this recent experience. The dealership is net and clean and Nick is very professional. More

by Hana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Hana, we're delighted to know that Nick and our team at Herb Chambers BMW of Sudbury provided you with an amazing service experience. We appreciate your recommendation! Enjoy the road ahead in your BMW!

March 13, 2024

The dealership was great. They delivered my car to me in perfect condition and everyone was extremely helpful and friendly. They also provide customers with a great waiting ro More

by Kelly Peterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Herb Chambers BMW of Sudbury responded

Kelly, we're delighted to know you had a great experience with Jack and the rest of our team at Herb Chambers BMW of Sudbury. We always aim for top-notch service and it's wonderful that this was reflected in your visit. Enjoy your new car!

March 07, 2024

Very helpful and was open to negations, couldn’t recommend more for a new car More

by Boston585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Herb Chambers BMW of Sudbury responded

Hi! Thank you so much for your kind words! We're thrilled to hear that you found our assistance accommodating. It was a pleasure working with you to find the perfect new car. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing us at Herb Chambers BMW of Sudbury!

March 07, 2024

Clean waiting area. Staff professional and courteous. Helpful with loaner vehicle. Happy to use coupon applied to cost. More

by MarioMoore1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Mario! We're glad to know that you found our staff at Herb Chambers BMW of Sudbury professional and courteous. We always aim for a pleasant experience with us! Thanks for your review.

March 06, 2024

Dealer was very thorough putting my info back into the system. System seemed to have the wrong info. More

by sharp626
Recommend Dealer
Yes
Employees Worked With
Joshua Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Herb Chambers BMW of Sudbury responded

Your feedback is much appreciated! Thank you for supporting Herb Chambers BMW of Sudbury.

March 05, 2024

Great and efficient service! It was done quickly and the car was left impecable. The appointment was quick to make and the schedule was flexible. Our experience in all has been 5 More

by yasmin sabet
Recommend Dealer
Yes
Employees Worked With
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Herb Chambers BMW of Sudbury responded

Yasmin, we're delighted to know you had a 5-star experience with us at Herb Chambers BMW of Sudbury! We always aim for efficiency and flexibility. Thanks for your kind words about our service!

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