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Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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The BMW of Sudbury offered top level Service from start to finish, Travis the Service advisor was very helpful and made sure my visit to BMW of Sudbury was an excellent one. They serviced my vehicle with a to finish, Travis the Service advisor was very helpful and made sure my visit to BMW of Sudbury was an excellent one. They serviced my vehicle with amazing attention to detail and quality, I will be planning on buying or trading in my current BMW at their location. More
They have great communication and service! They were very prompt! I would go back and highly recommend them. They were very prompt! I would go back and highly recommend them. More
Eddie was super professional, prompt, explained things well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie. well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie. More
Very engaging and competent. Fixed the vehicle the first time. Was a pleasure to work with my advisor Edward. Kept me informed throughout the process. Fixed the vehicle the first time. Was a pleasure to work with my advisor Edward. Kept me informed throughout the process. More
Great overall experience. No sales pressure at all. Easy transaction and car was delivered when it was promised. Would recommend Herb chambers to everyone. No sales pressure at all. Easy transaction and car was delivered when it was promised. Would recommend Herb chambers to everyone. More
The sales department is great. Reception could do with being more friendly. Overall very good. Reception could do with being more friendly. Overall very good. More
Clean, courteous, easy to work with, and knowledgeable. Some of the reasons I go back every time I’m looking for a car Some of the reasons I go back every time I’m looking for a car More
Chavin is the best service advisor I have ever worked with. He definitely gave me the impression that the customer comes first. He calmly listened to me and took his time clarifying a misunderstanding o with. He definitely gave me the impression that the customer comes first. He calmly listened to me and took his time clarifying a misunderstanding on my part abt warranty expiration. I felt that he was on my side and was making all options transparent and had me sit in his office until I felt comfortable with my options and his explanations. He’s also just a decent person. And had great curtesy through out my visit. He actually walked me to my vehicle when it was driven around and opened my door for me. The car also had never been washed so well. I hope Chavin continues to move up in the organization at BMW Sudbury and takes on continued leadership positions. He made my experience yesterday. I left feeling content with the service option I chose and my overall experience. He added the human touch that is sometimes lacking in such visits. I hope to work with Chavin again. Herb Chambers is fortunate to have him. More
Overall, I had a wonderful experience with BMW of Sudbury and I am so happy with my new car. The team was knowledgeable and they had a great selection of cars. and I am so happy with my new car. The team was knowledgeable and they had a great selection of cars. More
Easy to schedule. On time service. Efficient process. These extra few words to reach fifteen. On time service. Efficient process. These extra few words to reach fifteen. More