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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,032 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,032 reviews

December 04, 2024

Service is very slow. My oil change took 3.5 hours, not sure why. Seems extremely long for a routine maintenance service. More

by jeliason85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yordanys Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Herb Chambers BMW of Sudbury responded

I'm sorry to hear about the wait for your oil change. We aim for efficient service, and it's clear we fell short this time. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Sean King - General Manager - sking@herbchambers.com

December 04, 2024

Jack O Donovan is the consummate professional. He is poised, confidant, pleasant and responsive. Everything you could want in a new car salesman. I cannot say enough good things about him other th More

by ddalury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing such positive feedback about your experience at Herb Chambers BMW of Sudbury! We're delighted to hear that Jack O Donovan provided excellent service and made a lasting impression. We look forward to welcoming you back for more cars in the future!

December 03, 2024

Great service and staff. Easy in easy out. Went in for a simple oil change and tire pressure. More

by Ajrubinusa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Herb Chambers BMW of Sudbury responded

This is great to hear! Thank you for your five-star rating! - Herb Chambers BMW of Sudbury

December 01, 2024

Any issue or any problem I’ve had with my vehicles, Travis has always not only fixed the issues, he has gone above and beyond to ensure I’m 100% satisfied. More

by YK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Herb Chambers BMW of Sudbury responded

YK, we're delighted to hear that Travis has consistently gone above and beyond for you at Herb Chambers BMW of Sudbury. Your satisfaction is our top priority, and we appreciate your kind words!

December 01, 2024

The guys they did a very good job and the customer service team they are very good too !!! More

by Abou Raad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback, Abou! Our Herb Chambers BMW of Sudbury team looks forward to serving you again in the future!

November 30, 2024

Herb Chambers at Sudbury is truly wonderful. Laura helped us and she was the best More

by audreygemmragmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Dec 02, 2024 -

Herb Chambers BMW of Sudbury responded

This is great to hear, Audrey! Thank you for choosing Herb Chambers BMW of Sudbury!

November 26, 2024

Good service associate and good service. I will be happy to come back next time More

by mandarkasture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chavin Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

November 26, 2024

Service was excellent, My was outstanding and was beyond helpful!! Couldn’t have asked for a better experience. More

by X7review2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that you had an outstanding experience with us at Herb Chambers BMW of Sudbury! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

November 26, 2024

Excellent service experience. All services were fully explained and executed in a timely fashion. Service provider was fully cognizant of customer satisfaction. More

by JBNY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your positive experience with Herb Chambers BMW of Sudbury! We're delighted to know that our team provided excellent service and ensured everything was explained clearly. We appreciate your feedback and look forward to serving you again in the future!

November 23, 2024

I received a return email saying that someone would contact me about the issue. That was 2 weeks ago and I haven't heard anything. More

by reynbil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Kem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ewen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm disappointed to hear about the lack of communication from our team and will make sure this feedback gets addressed internally. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Sean King - General Manager - sking@herbchambers.com