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Herb Chambers BMW of Sudbury
Sudbury, MA
2,193 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,193 reviews
September 05, 2025
A pleasurable experience, detailed assessment, correct service and points of interest for future service. Always a pleasure talking to the service advisor. service and points of interest for future service. Always a pleasure talking to the service advisor. More
by Sblake24
Employees Worked With
September 05, 2025
Leanne is a top notch service representative at the BMW Sudbury dealership. Competent, friendly, always willing to go the extra mile, and does a great job for the customer. Sudbury dealership. Competent, friendly, always willing to go the extra mile, and does a great job for the customer. More
by brightlight
Employees Worked With
Leanne
August 31, 2025
Communication between the entire “team” was minimal and frustrating. Problem with prompt responses when seeking answers. frustrating. Problem with prompt responses when seeking answers. More
by Liz
August 30, 2025
Great customer service. Jack and team took the time to really understand what I was looking for and delivered excellently. Kudos to the team! Jack and team took the time to really understand what I was looking for and delivered excellently. Kudos to the team! More
by ooadekunle7
August 29, 2025
Good customer service and amenities. Sales person was friendly and made the shopping experience very pleasant. Sales person was friendly and made the shopping experience very pleasant. More
by rajthedevil
August 27, 2025
This is my second Lease with Herb Chambers BMW. I have had a great experience with them each time, along with the service department. I have had a great experience with them each time, along with the service department. More
by e_mat
August 27, 2025
Excellent and professional, courteous, rapid service as I have come to expect from BMW of Sudbury. have come to expect from BMW of Sudbury. More
by tpinar
Employees Worked With
August 26, 2025
Yordanys was great to work with. Was able to provide me with a loaner car quickly when it was apparent that my car was going to need more attention.Very professional and provided gre Was able to provide me with a loaner car quickly when it was apparent that my car was going to need more attention.Very professional and provided great service. More
by JenR
Employees Worked With
August 26, 2025
Very poor service experience. Just an oil change and it took them 5 hours with insufficient communication. I never even met my service advisor. Just an oil change and it took them 5 hours with insufficient communication. I never even met my service advisor. More
by hers
Employees Worked With
August 24, 2025
The dealership was fine. However, the service dept seems to have changed to a money making machine. I took the car in for a recall. What they told me that I needed 5000+ wor However, the service dept seems to have changed to a money making machine. I took the car in for a recall. What they told me that I needed 5000+ work including new tires. Pathetic as I have just got the car inspected and was told that they were fine. A friend who I had referred to the dealership and who had also bought a new BMW had a similar experience. No way to earn loyalty from a customer who has bought 2 new BMWs in the last 12 years. Doubt if I’ll bring my 2 BMWs in for service again. More
by Ackhanna
Employees Worked With
Don’t remember
