
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,090 reviews
i dont usually write reviews but in this case i feel its much needed. all my experiences at sudbury bmw have been exceptional. my advisor is always giving me 100%. he is constantly giving me updates on my c much needed. all my experiences at sudbury bmw have been exceptional. my advisor is always giving me 100%. he is constantly giving me updates on my car when its being serviced. his customer service outstanding,he is also so easy to deal with and always happy and pleasant to me. two thumbs up! More
I've been going to BMW of Sudbury since moving to Boston two years ago. Having dealt with dealers in other parts of the country, I was pleasantly surprised with the level of service and professional Boston two years ago. Having dealt with dealers in other parts of the country, I was pleasantly surprised with the level of service and professionalism in Sudbury. Will Pauls in particular has gone above and beyond on several occasions to ensure that my service issues were resolved thoroughly, even if that means engaging folks at HQ to help troubleshoot an issue. He has also been very pragmatic in advising on when I need to repair certain items and where I can make tradeoffs. Other dealers push service on every touch point, but Will has been great in making sure a trusting relationship is established first such that I know when he makes a suggestion, it's something I need to do. Great guy. Great dealer. More
BMW of Sudbury is one stop showroom for BMW cars. The experience i had with the Sales Manager Fahad was awesome. I went to take a look @ convertible used car. Fahad Arshad General Sales Manager @ BMW of experience i had with the Sales Manager Fahad was awesome. I went to take a look @ convertible used car. Fahad Arshad General Sales Manager @ BMW of Sudbury was so good in explaining the details that i was impressed and i booked a new convertible. The entire process of buying was great. He explained me details about financing as well. I will always recommend every BMW lover to visit BMW of Sudbury and get in touch with Fahad for best buying experience.John was also very instrumental. very patiently showed me all options available and based on my need recommended me the car. More
Peter Vargo was a pleasure to work with. He is an honest, respectful professional who listened to what I was looking for in a car and partnered with me to find the right vehicle. I never felt pressured and k respectful professional who listened to what I was looking for in a car and partnered with me to find the right vehicle. I never felt pressured and knowthat Peter did his best to find an outstanding value in the best BMW for me. Thank you Peter! More
We are so happy that Peter Vargo was our client advisor when we just purchased a pre-owned BMW. Peter was so professional and efficient. He thought of everything and he took care of everything and before w when we just purchased a pre-owned BMW. Peter was so professional and efficient. He thought of everything and he took care of everything and before we knew it, we were driving away in our new BMW. Thank-you so much Peter. He is such an asset to BMW of Sudbury. George and Marion Emslie More
Billy Hronas is an outstanding representative for BMW and Herb Chambers! He has the key attributes of presenting a good appearance, listening well, answering questions professionally, and being thoughtful. Herb Chambers! He has the key attributes of presenting a good appearance, listening well, answering questions professionally, and being thoughtful. He also provided information on items we didn't ask about but which helped us as we moved toward making a decision to buy. He made us feel at ease and we were not hesitant to deal with him. In just one day, we bought the BMW he showed us and we were delighted. Several months later, when we called him on the phone with a minor question about the car, he remembered us and responded in his friendly and positive way, addressing professionally the question we posed. We obviously like Billy and recognize that he is in fact a very good man. Carl & Pat Sciple More
As a native New Englander I have always been reluctant to go to a Herb Chambers dealership because of the reputation of his other dealerships(this may be unfair but Im being honest). Because my wife and I h go to a Herb Chambers dealership because of the reputation of his other dealerships(this may be unfair but Im being honest). Because my wife and I have had our BMW's serviced at this dealership and were very impressed in every respect, I decided Id give the sales department a chance. Tomas Revetria was a great young guy, focused, attentive, and clearly committed to customer service. Because I had left my wallet in my Boston office with all of my credit cards and license, I was there over two days dealing with two business managers. On a Sunday, I ended up with David Rosendahl. He is a veteran (82nd Airborne), very competent, makes the extra effort, and ended up putting me into a purchase rather than a lease based on his knowledge, finding a great interest rate, and a making compelling argument as to the advantages of buying over leasing. He also seems like a good guy on a personal level. Tomas and David gave me a great buying experience. The dealership has given me great service for the last two year on my other BMW's. I would recommend Tomas, David and BMW of Sudbury without reservation. The entire staff have redeemed the name of Herb Chambers in my mind. I also had the opportunity to listen to and see the interactions between the very precious and self important Western suburbanites and the staff. They have remarkable patience and discipline. If you go in there, try not to be a pompous xxx and enjoy some really good people doing a good job for you in a very hospitable environment. More
My husband and I had been in search for a BMW X5 and finally decided to purchase one. We went to another dealership and were quickly turned off by all of the staff and decided to look elsewhere. We ca finally decided to purchase one. We went to another dealership and were quickly turned off by all of the staff and decided to look elsewhere. We came across BMW of Sudbury online and my husband spoke with one of the salesmen over the phone and made an appointment to come in; from the moment we arrived we were treated completely different from the previous dealership, the staff was very friendly and we were so glad to speak with Charlie who made the car buying process so simple and painless- like it should be! We came to an agreement on a fair price and the next day Nick was nice enough to drive our new car to us since Sudbury was a bit of a hike. We also had to clear up some final details later on with Fahad who was extremely understanding and pleasant and we were overall very pleased with our experience and would recommend this dealership. More
I was looking to buy a CPO 3 series and John DiBitetto went to great lengths in helping me buy the vehicle. He is very friendly and puts your mind to ease. Very knowledgeable and prompt in replying to que went to great lengths in helping me buy the vehicle. He is very friendly and puts your mind to ease. Very knowledgeable and prompt in replying to queries. I would definitely recommend BMW of Sudbury and especially John for their overall service. More
I just purchased a new 320i and was lucky enough to get a great car and great service from the superlatively professional staff at Sudbury BMW. The combined efforts of Adam Wolensky and John DiBitetto made t great car and great service from the superlatively professional staff at Sudbury BMW. The combined efforts of Adam Wolensky and John DiBitetto made the entire process a pleasure, and allowed me to walk away with a good deal on exactly the car I wanted. I'd recommend Sudbury BMW to anyone. More