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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,104 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,104 reviews

November 28, 2016

Exellent Customer Service Michelle and her team helped me every step of the way. I was a first-time buyer and they made the experience easy. I would recommend this dealership More

by rap2882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Hsie
Nov 28, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Michelle. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Pranav Gill, General Manager

November 27, 2016

Nicole Pinzone makes the car buying experience fun! Car buying can be stressful and quite frankly, a game not always fun to play. However Nicole Pinzone changed my entire car buying experience. She was More

by Pam2016
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Pinzone
Nov 28, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you! Time and time again Nicole has proven that she will go the extra mile to ensure our customers' satisfaction. I will be certain to let her know what a great job she is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Pranav Gill, General Manager

November 27, 2016

Great service. Dan and Eric were very helpful in getting the car and deal we wanted. They negotiated a good price for the car and were very considerate of our budget More

by Mytreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Mahoney, Eric Millar
Nov 28, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you! I really appreciate your feedback on working with Dan and Eric. We trust you are enjoying your new vehicle and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Pranav Gill, General Manager

November 18, 2016

Great Dealership Great experience leasing my new 3 series. This is my 4th BMW and will be back for a 5th at some point. Raphael was excellent with sales and Mark did a More

by Tom
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bertoli, Nicole Pinzone, Rafael Rohden
Nov 21, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you, Tom, for your continued business and we look forward to helping with your automotive needs in the future! Best, Pranav Gill, General Manager

November 18, 2016

Great experience buying my new car! Awesome experience buying my new 3 series! It was effortless and easy, I'd definitely buy another car here again and recommend BMW of Sudbury to all m More

by Carfan821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Vargo, Kamel Traoui, Jason Herndon
Nov 18, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share this fantastic review! It is of the utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Kamel, Jason and Peter and that you found the perfect BMW to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill, General Manager

November 16, 2016

Great dealership and staff Had a great buying experience with Rafael, Eric, and Brad. Great knowledge of the products, flexible in the trade-in process, and went the extra mile More

by Muddy22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Carlson, Eric Millar, Rafael Rohden
Nov 16, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Eric, Bradford and Rafael were able to provide you with a pleasant experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Pranav Gill, General Manager

November 14, 2016

Done deal! Leased new BMW today, easy as pie. Worked with Dan Mahoney, as CA. Great price and service, will definitely recommend to all friends and family. More

by Cyrix74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mahoney
Nov 14, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you. Dan is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Pranav Gill, General Manager

November 14, 2016

One of the worst Service Centers I've seen This Service center screwed up my imaculate BMW during a routine service visit. The car was badly scratched, the gearbox was damaged. These people are More

by Kristen5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pranav Gill
Nov 16, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you, Kristen, for taking the time to reach out. I've looked through all of our records trying to find anything that matches the scenrio you've described and I'm unable to find anything. At your earliest convenience would you mind contacting me so I can better understand what happened and work to make this right? I look forward to hearing from you. Pranav Gill, General Manager PGill@HerbChambers.com

November 13, 2016

Great Dealership I reached out to dealership online and Phil Hunt got back to me right away and answered all of my questions. We worked with Peter Vargo and he was pro More

by GB PB LB 02127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Vargo, Jason Herndon
Nov 14, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to write this review! Phil, Peter and Jason are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Pranav Gill, General Manager

November 11, 2016

Great service visit! This was my second visit with Ken. He always makes me feel at ease and I do not feel like a number , but a valued customer. The facility is nice. Ken More

by Melissaelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Meltzer
Nov 11, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you, Melissa, for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Pranav Gill, General Manager

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