Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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The best car buying experience I am enjoying my new BMW X5 e drive. The Sudbury team rock. Everyone was exceptional helping me get the vehicle that I wanted. Buying can be a lengt I am enjoying my new BMW X5 e drive. The Sudbury team rock. Everyone was exceptional helping me get the vehicle that I wanted. Buying can be a lengthy and nerve racking process.However, when you deal with the team of professional employees then everything goes smooth. Thank you for helping me buying my dream car. Happy Holidays, Mirela More
Fantastic Customer Experience, Ideal Outcome Ali was a fantastic representation of the BMW Sudbury dealership! Recommended by the GM, Pranav, who was constantly available for questions, Ali has b Ali was a fantastic representation of the BMW Sudbury dealership! Recommended by the GM, Pranav, who was constantly available for questions, Ali has been with the company for a year and his knowledge and understanding of our needs was absolutely on par. Not only did he spend 7 hours with my boyfriend and I on a Saturday, but he took the time to allow a test drive of all our vehicle options. During the drives and down time, he provided vehicle stats, honest comparatives, and was never once pushy. At the end of it all, he proved to be a great asset to the process and continually worked to get us the best deal possible. I also have to note that Mark, a Finance Manager stayed later in the evening on a weekend just to help us review our paperwork, ensure we had all the necessary questions answered, and to help us finalize all the details. We were just delivered our new 2016 328xi and could not be happier!! We would absolutely recommend Pranav, Ali, Mark and the dealership to friends and family. More
recently purchased a CPO 2016 228i Henry Ding was excellent, as was the tech advisor, Mike. Overall experience was quite pleasant with no pressure. All of my questions & concerns were a Henry Ding was excellent, as was the tech advisor, Mike. Overall experience was quite pleasant with no pressure. All of my questions & concerns were addressed professionally. More
Excellent Car Buying Experience I worked with Dan in Sales and he did a great job from start to finish listening to my needs and helping me find the right car for me. I greatly appre I worked with Dan in Sales and he did a great job from start to finish listening to my needs and helping me find the right car for me. I greatly appreciate that he found the car with the options that I desired prior to the test drive. And everyone was very professional and nice to work with. More
Excellent It was a most definite pleasure working with Michelle great experience and very satisfied with her service. I will very likely keep doing business wit It was a most definite pleasure working with Michelle great experience and very satisfied with her service. I will very likely keep doing business with BMW of Sudbury. More
The place to get your BMW I worked with Henry at Herb Chambers Sudbury to get my BMW. I highly recommend Henry for anybody looking to get their next car here. Henry was I worked with Henry at Herb Chambers Sudbury to get my BMW. I highly recommend Henry for anybody looking to get their next car here. Henry was considerate, honest and a man of his word. It is rare to find such good consultants who earn and deserve your trust. I was treated really well and did not feel like yet another sale to be made. I will come back to get my next car also here. More
DO NOT TRUST these guys We went there to buy and new BMW. We found a car we liked, we made a deal and paid the deposit. We were told The car would be ready the next day. 3 da We went there to buy and new BMW. We found a car we liked, we made a deal and paid the deposit. We were told The car would be ready the next day. 3 days later the sales person calls and says we have sold the car, and was trying to offer us a lower priced car for higher monthly payment. Very unprofessional, very unrealaible. We still dont have the deposit back, even though its been 10 days and cant get another car until we get the deposit back. We have called back since a few times to get our deposit back, they are not answering. The management didnt even answer or give us an explanation on what happened. How can they sell the same car to multiple people at the same time. We beleive this are just tricks for them to get you to by a different car at even higher price. At this point we are exploring all options with our attorney. While you might be able to find the car of your dreams in this dealership, BE AWARE, they dont always deliver what they promise! More
Excellent Customer Service This was my first visit to this dealership. Wilson was wonderful. He took great care of me. He delivered excellent customer service and I am very hap This was my first visit to this dealership. Wilson was wonderful. He took great care of me. He delivered excellent customer service and I am very happy with my purchase! Thank you Wilson! More
Great Experience Acquiring My First BMW In my quest in acquiring my first BMW, I am very happy to say that I picked up my first BMW with BMW of Sudbury! I chose BMW of Sudbury based on the f In my quest in acquiring my first BMW, I am very happy to say that I picked up my first BMW with BMW of Sudbury! I chose BMW of Sudbury based on the following reasons: 1) the positive reviews of the dealership 2) the staff 3) Pranav Gill - I worked with this man many years ago on a different car deal where his approach is very different from other managers and GMs I've dealt with in the past. It was a pleasant surprise when I found out Pranav is the GM of BMW of Sudbury. I started car shopping in February 2016. I arrived at the dealership and was assigned to David Williamson. We talked about what I was looking for and he fully and quickly understood the goal. He even pointed out to me that he can tell I'm a car enthusiast. I am a 6-cylinder guy and David never tried to pull me away from what I wanted. I was offered a test drive and we took a 340i for a spin. After the test drive we went back to David's office to go over a few details and I was on my way. There was no sense of pressure from these folks and I respected that. The car shopping was put on hold for a few months and then resumed in the summer. To ensure that I have the right dealership, I also visited other dealerships nearby. I ultimately went with BMW of Sudbury. David worked with me throughout the process. I am very particular and my car had to be ordered due to my particularity. David meticulously built my car in their ordering system using the spreadsheet I'd put together. In less than a week after ordering my car BMW finally released the BMW Performance Power and Sound Kit. I got back to David about having the kit installed prior to delivery. David made the extra effort to ensure that my car has the kit. David and his colleagues were very patient, thorough, and professional throughout the entire process from the first day we met to the post delivery of the car. I also would like to add that I also had the opportunity to learn a few things from Charlie Guthrie (BMW Genius). This young man is very sharp and knows his products very well. He will go far. I very am proud to say that I got my first BMW from a dealership staffed with professional and talented individuals. I have no problems giving a recommendation to family, friends. and colleagues if anybody is looking to get the Ultimate Driving Machine. More
Pleasant Experience My last time of car shopping I didn't have great experiences with Herb chamber dealerships in general but after my family member recommended me BMW of My last time of car shopping I didn't have great experiences with Herb chamber dealerships in general but after my family member recommended me BMW of Sudbury I decided to check them out. I must say it was a complete change and had a good experience with the sales team specially Peter Vargo my client advisor. He is a very genuine, down to earth and well informed person. He answered all my questions and worked me in finding the right options for my car. He followed up the right amount as to not be over bearing but enough for me to appreciate. I would RECOMMEND him to anyone who decides to visit BMW of Sudbury. I have to say it was not a smooth ride and there were few problems but Pranav Gill stepped in and cleared those out. Overall great experience but would have been amazing if everything would have gone smoothly. More