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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,105 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,105 reviews

April 14, 2021

Robert went above and beyond to help us today. He was very friendly and accommodating. We truly appreciate his above and beyond approach. It’s why we continue to purchase and service our vehicles at B More

by mikesaran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert J
Apr 14, 2021 -

Herb Chambers BMW of Sudbury responded

We always aim to go above and beyond for our customers at Herb Chambers BMW of Sudbury, and are thrilled to hear Robert showed his commitment to this! Thank you for your feedback and we look forward to your continued business!

April 14, 2021

Outstanding service all around. Nick J. Is fabulous. They communicated every step of the way and were efficient and met my scheduling needs. Well done More

by Finninfram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas J
Apr 15, 2021 -

Herb Chambers BMW of Sudbury responded

We are so glad to hear that you received outstanding service from Nick and the Herb Chambers BMW of Sudbury team! Thanks for being a great customer.

April 13, 2021

Mackenzie in service is very professional, informative and an asset to BMW Sudbury. This is the 2nd time I have dealings with Mackenzie's. Always professional and personable. More

by MMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Apr 15, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your kind words about Mackenzie. It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Herb Chambers BMW of Sudbury

March 31, 2021

My wife recently purchased a new 2021 228i xdrive from BMW Sudbury. The pre-sales experience was smooth and pleasant. The training that was given to my wife when we took delivery was professional and info More

by jon_8000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pranav Gill, Rami Aboutayoun
Apr 15, 2021 -

Herb Chambers BMW of Sudbury responded

jon_8000 - Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit with Rami and Pranav. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers BMW of Sudbury team

March 07, 2021

Mackenzie Ditomassi was very professional, and helped me out big time with my car when I brought it in for service, Good communication! Highly Recommend! More

by Pratik C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Mar 23, 2021 -

Herb Chambers BMW of Sudbury responded

Pratik C. - Thank you so much! We're so pleased to learn that your visit with Mackenzie was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! - Herb Chambers BMW of Sudbury team

February 22, 2021

The team at BMW Sudbury helped get me a great deal on a 2020 330 and I couldn't be happier with the experience. John Dibitetto in sales and Karen Peterson in service helped me quickly and efficiently. Trul More

by Zmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiBitetto, Julianna Lee
Feb 24, 2021 -

Herb Chambers BMW of Sudbury responded

Zmurphy - Thank you for posting such an awesome positive review! We appreciate you taking the time to share your experience with John and Karen. A terrific guest experience is what we aim for each and every time and John and Karen are both truly testaments to that. We'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! - Herb Chambers BMW of Sudbury team

February 22, 2021

Not a 1 star just 0 star A very bad service place, no Not a 1 star just 0 star A very bad service place, no work experience should go elsewhere. And do not recommend visiting this place More

by Arnont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wilson Dowridge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pranav Gill, Michael Walsh Jr., Julianna Lee
February 17, 2021

We wanted to explore a few BMW models, and Charlie Karkaetedes at Herb Chambers BMW of Sudbury was extremely helpful, setting us up with test drives and answering all of our questions. A few days late More

by Lee Phenner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almir Jonuz, Raissa Reis, Chad Armstrong
Feb 23, 2021 -

Herb Chambers BMW of Sudbury responded

Lee Phenner - Thank you for taking the time to share your experience with Charlie. It’s a pleasure to hear that Charlie was so helpful to you and that we provided you with an overall great experience. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate your loyalty and look forward to seeing you again! - Herb Chambers BMW of Sudbury team

January 28, 2021

We had a great experience with Tegan at BMW of Sudbury. She listened to our needs and took the time to search for the perfect vehicle for us. We found her to be very honest, caring and knowledgeable. Th More

by mikesaran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tegan Von Wasserman
Feb 17, 2021 -

Herb Chambers BMW of Sudbury responded

mikesaran - Congratulations on your new vehicle! We're thrilled to hear that your experience with Tegan was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers BMW of Sudbury team

January 27, 2021

Wow. We just bought a used 2017 Honda Pilot from BMW of Sudbury. Incredible experience. From the quick return emails from their internet sales coordinator to final steps of purchasing, the process was easy More

by Neil Deininger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Jarret
Feb 15, 2021 -

Herb Chambers BMW of Sudbury responded

Neil Deininger - Thank you for taking the time to write this review. We're so happy to read that your car-buying experience with Henry was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Henry did just that! We appreciate your business and look forward to seeing you again! - Herb Chambers BMW of Sudbury team

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