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Herb Chambers Alfa Romeo Boston - Service Center

Wayland, MA

4.9
78 Reviews
Call Service Center (508) 358-3500

78 Reviews of Herb Chambers Alfa Romeo Boston - Service Center

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January 20, 2023

Always helpful, professional and courteous. I desperately needed to change my appointment time to an earlier time on the same day and they worked diligently to accommodate me. Very grateful. More

by faith925sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fenno
Report | Print
Jan 20, 2023 -

Herb Chambers Alfa Romeo of Boston responded

We're grateful to you for leaving us this five-star review! We look forward to seeing you back at Alfa Romeo of Boston in the future! Thank you!

January 18, 2023

The service department was very responsive when I called with the problem and then they fixed the problem promptly. More

by Mwelch225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Jan 18, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your experience! We look forward to seeing you next time at Alfa Romeo of Boston!

January 02, 2023

The service department especially Andrew, Ray and Carrie were always helpful with any of my concerns More

by Jmoses31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Ray, Carrie
Report | Print
Jan 03, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your review! We're so happy that Andrew, Ray, and Carrie earned your 5 stars! -Alfa Romeo of Boston

December 31, 2022

I have no complaints at all. I was provided with excellent service and good communication throughout. More

by Mgcullinane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie, John Andrade
Report | Print
Jan 04, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for rating Alfa Romeo of Boston five stars! We look forward to assisting you again in the future!

December 20, 2022

Best service experience, exceeds expectations! They go above and beyond, consistently. Ray is the best of the best. More

by jpaladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, Ken
Report | Print
Dec 21, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing! We're thrilled that Ray took excellent care of you! -Alfa Romeo of Boston

Dec 21, 2022 -

jpaladino responded

Outstanding service. I provided a very positive public review, too.

December 10, 2022

Great service, convenient scheduling and prompt updates of service progress are provided while you wait. Polite and friendly staff. More

by Steph01702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fenno
Report | Print
Dec 13, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the excellent feedback! We appreciate your support and look forward to your next visit with us here at Alfa Romeo of Boston!

November 23, 2022

Service department is pretty good considering there are not many around for my vehicle brand of Alfa Romeo. More

by Shark71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie was friendly and great to work with.
Report | Print
Nov 23, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thanks for the five stars! We're glad to hear that your visit with us was such a positive one. We hope to see you back! -Alfa Romeo of Boston

November 15, 2022

I had a problem that the service department couldn't address immediately. They bent over backwards to ensure that my issue was taken care of. More

by Fabrizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
Report | Print
Nov 16, 2022 -

Herb Chambers Alfa Romeo of Boston responded

This is what we like to hear! We're honored that our technicians were able to provide you with excellent service! We look forward to seeing you next time at Alfa Romeo of Boston!

November 14, 2022

Excellent customer service, extremely attentive. Works hard to solve problems. Highly recommended, for all auto needs. More

by murphy2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Nov 15, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for recommending our team at Alfa Romeo of Boston! We look forward to seeing you next time!

October 03, 2022

Listened, Professional, Helpful, Offered follow up . Took time to explain problem and solutions Overall excellent More

by dr.m.r.federman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Connor Gorman
Report | Print
Oct 05, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the wonderful feedback! We appreciate your business and hope to see you again next time here at Alfa Romeo of Boston!

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