Raymond Guarino
Raymond Guarino at Herb Chambers Alfa Romeo of Boston

Raymond Guarino

Service Advisor

Herb Chambers Alfa Romeo of Boston

533 Boston Post Road
Wayland, MA 01778

4.8
19 Reviews
4.8

19 Reviews

Write a Review

19 Reviews of Raymond Guarino

June 01, 2024

Dealership Rating
Employee Rating

Tough time of year a lot of rain. But no comments That I specifically asked for. And seems every time I send it in. Will rethink how service is done. I have 1 more prepaid service More

by marianneeonly
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Service Time
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Recommend Dealer
Yes
Jun 05, 2024

Herb Chambers Alfa Romeo of Boston responded

I apologize for any inconvenience you experienced, especially with the lack of comments you requested. We strive to meet all customer needs and it's disappointing to hear we fell short. Please reach out so we can ensure your next service meets your expectations. Thank you, Brad Taylor - General Manager - (630) 854-8139

May 16, 2024

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Incredible service! Genuinely great people who care about their customers and makes sure you are taken care of. There should be a rating option for beyond 5 stars. More

by dck1
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Recommend Dealer
Yes

Other Employees Tagged: Joe Swisher

May 17, 2024

Herb Chambers Alfa Romeo of Boston responded

We're over the moon to read your review! It's great to know our team at Alfa Romeo of Boston provided you with such exceptional service. We appreciate your kind words and look forward to serving you again in the future!

March 29, 2024

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Employee Rating

Raymond was very helpful in quickly diagnosing and fixing my car. In addition, he helped me with a question about the radio that I could not figure out. More

by Jrankin
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Recommend Dealer
Yes
Mar 31, 2024

Herb Chambers Alfa Romeo of Boston responded

Rankin, it's great to know Raymond was able to assist you with your car and radio issues at Alfa Romeo of Boston. We're always here for any questions or concerns! Thank you for choosing us! Safe travels!

March 06, 2024

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Great customer service ray always there to help thank u so much for taking care More

by Mayank
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Recommend Dealer
Yes
Mar 07, 2024

Herb Chambers Alfa Romeo of Boston responded

Hi Mayank! Thank you for your kind words about Ray from our service team at Alfa Romeo of Boston! It's our pleasure to assist you. If you have any further questions or need assistance in the future, don't hesitate to reach out.

March 03, 2024

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Ray really tries to do what’s best for customers. He took care of everything. More

by connective
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Recommend Dealer
Yes

Other Employees Tagged: Mason Whiteman, Tejal Santoro

Mar 04, 2024

Herb Chambers Alfa Romeo of Boston responded

Ray is truly the best! Thank you for your kind words and five-star rating! - Alfa Romeo of Boston

February 06, 2024

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The service was incredible. Everyone there was knowledgeable, friendly and professional. I would highly recommend! More

by DK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Swisher

Feb 06, 2024

Herb Chambers Alfa Romeo of Boston responded

We're delighted to know you had a positive service experience with us at Alfa Romeo of Boston! Thanks for recommending us and sharing your feedback. Safe travels!

December 22, 2023

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Good service and great people. My Vehicle was fixed properly and for a fair price. More

by Peter Gallo
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hannafin

Dec 22, 2023

Herb Chambers Alfa Romeo of Boston responded

Thank you for trusting us with your vehicle, Peter! We appreciate your kind feedback and hope we can be of service again in the future! - The Alfa Romeo of Boston Team

December 22, 2023

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Efficient knowledge and polite. Class act. My new dealer of choice. Great improvement over previous More

by 74east
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Recommend Dealer
Yes
Dec 27, 2023

Herb Chambers Alfa Romeo of Boston responded

We really appreciate you taking the time to leave Alfa Romeo of Boston this awesome review, thank you!

November 30, 2023

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Employee Rating

Amazing service as always. Great communication. Kind people. Quick and efficient. Love the service provided. More

by Jenn.hebert
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hannafin

Dec 01, 2023

Herb Chambers Alfa Romeo of Boston responded

Hey Jenn, thank you for the 5-star rating! We're delighted to know you had an amazing experience with our team at Alfa Romeo of Boston. We pride ourselves on our efficient service and communication! Safe travels!

September 16, 2023

Dealership Rating
Employee Rating

Prompt and efficient communication and service. Facility amenities while you wait are great, comfortable and clean. More

by vessiropoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hannafin

Sep 19, 2023

Herb Chambers Alfa Romeo of Boston responded

We're glad to know you found our communication and service efficient at Alfa Romeo of Boston. We strive for a comfortable environment while waiting, so it's great to see that reflected in your visit!

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