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Herb Chambers Alfa Romeo Boston - Service Center

Wayland, MA

4.8
79 Reviews
Call Service Center (508) 358-3500

79 Reviews of Herb Chambers Alfa Romeo Boston - Service Center

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November 04, 2024

Great customer service when completing the recall fix on my Alfa Romeo. Vehicle taken on time and the fix was completed quickly. More

by ecrockett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Herb Chambers Alfa Romeo of Boston responded

We're delighted to hear that our team at Alfa Romeo of Boston provided you with great customer service and a swift recall fix. Thank you for sharing your experience! Safe travels!

September 19, 2024

Team very professional; job well done and on time; customer service impeccable. I'll certainly go back. More

by guszandanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Herb Chambers Alfa Romeo of Boston responded

We're delighted to hear that you had such a positive experience with our team at Alfa Romeo of Boston. We look forward to welcoming you back in the future!

September 12, 2024

Amazing service by entire staff, specially by Raymond who went above and beyond.discussing operation / service needs of my Alpha Romeo Stelvio QuadroFolio More

by forthefunofit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Raymond and our team at Alfa Romeo of Boston provided exceptional service. Please don't hesitate to reach out if we can assist you again in the future!

September 11, 2024

Hi Glin ! It was a pleasure to meet with you yesterday Thank you for helping me with my Alfa Romeo Stelvio 2022. You’re the best. More

by Diony Rejouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Holden
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Sep 12, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Diony, we're delighted to hear you had a great experience with Glin at Alfa Romeo of Boston! Enjoy your new Stelvio 2022!

September 02, 2024

Great service and expert recommendations. Smooth experience with no complaints. Definitely recommend this dealership and its staff. More

by Jason R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Holden
Report | Print
Sep 03, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Jason, thank you for recommending Alfa Romeo of Boston! We're glad to hear you had a smooth experience with our team and we look forward to seeing you again in the future!

August 10, 2024

Seamless and hassle free service. Very accommodative to working with schedule and dropping off my car More

by Ccrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Herb Chambers Alfa Romeo of Boston responded

We're delighted to hear that you had a seamless and hassle-free experience here at Alfa Romeo of Boston. Thanks for sharing your positive feedback!

June 01, 2024

Tough time of year a lot of rain. But no comments That I specifically asked for. And seems every time I send it in. Will rethink how service is done. I have 1 more prepaid service More

by marianneeonly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Herb Chambers Alfa Romeo of Boston responded

I apologize for any inconvenience you experienced, especially with the lack of comments you requested. We strive to meet all customer needs and it's disappointing to hear we fell short. Please reach out so we can ensure your next service meets your expectations. Thank you, Brad Taylor - General Manager - (630) 854-8139

May 16, 2024

Incredible service! Genuinely great people who care about their customers and makes sure you are taken care of. There should be a rating option for beyond 5 stars. More

by dck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Herb Chambers Alfa Romeo of Boston responded

We're over the moon to read your review! It's great to know our team at Alfa Romeo of Boston provided you with such exceptional service. We appreciate your kind words and look forward to serving you again in the future!

March 29, 2024

Raymond was very helpful in quickly diagnosing and fixing my car. In addition, he helped me with a question about the radio that I could not figure out. More

by Jrankin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Rankin, it's great to know Raymond was able to assist you with your car and radio issues at Alfa Romeo of Boston. We're always here for any questions or concerns! Thank you for choosing us! Safe travels!

March 06, 2024

Great customer service ray always there to help thank u so much for taking care More

by Mayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Herb Chambers Alfa Romeo of Boston responded

Hi Mayank! Thank you for your kind words about Ray from our service team at Alfa Romeo of Boston! It's our pleasure to assist you. If you have any further questions or need assistance in the future, don't hesitate to reach out.

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