Back

Herb Chambers Alfa Romeo of Boston

Wayland, MA

4.9
127 Reviews
Thank you for visiting the website of Herb Chambers Alfa Romeo of Boston! We appreciate that you've considered us for your Alfa Romeo purchase. Herb Chambers Alfa Romeo of Boston is dedicated to providing you with exceptional customer service that parallels the premium quality of our vehicles. Our experienced and dedicated staff will guide you through every aspect of the shopping process. At Herb Chambers Alfa Romeo of Boston, we sell vehicles that offer the best of performance and luxury. Feel free to browse our inventory, request more information about vehicles, set up a test drive or inquire about financing. If you would rather discuss your options with our sales staff, click on Directions for interactive driving directions and other contact information. From sales to service, Herb Chambers Alfa Romeo of Boston is committed to provide you with a premium experience in all areas. We look forward to serving you!
Contact Dealership

525 Boston Post Road

Wayland, MA

01778

Directions

By Type

Showing 127 reviews

September 02, 2023

I drove 2 hours for a major service and arrived on the wrong day. Raymond very kindly the service in. With his help the experience was excellent, turning what could have been a real pain into a positive r More

by george.t.hathorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Hi George, It's great to know that Raymond was able to turn your day around at Alfa Romeo of Boston. We appreciate the kind words and are here for any future service needs you may have! We'll see you next time!

Sep 06, 2023 -

george.t.hathorn responded

Thank you! Even though it takes more than 2 hours to get there, I’m a confirmed HC/Alfa Romeo customer after my recent experience. The kind personal attention I received is so rare these days.

August 28, 2023

Professional, smart polite, experienced give great advice Soft kind and pleasure to work with him More

by Nataliya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadzim Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thanks so much, Nataliya. We look forward to your next visit to Alfa Romeo of Boston!

August 18, 2023

Theresa is an amazing salesperson and I could not recommend this dealership, and especially Theresa, more! After up and down issues and added stress from a few other dealerships I checked out I was More

by AlyGraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa
Aug 21, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Aly, we're delighted to know that Theresa provided you with such a wonderful experience at Alfa Romeo of Boston. We appreciate your recommendation and look forward to assisting you in the future!

August 17, 2023

Ray is exceptionally knowledgeable and professional. I had a fabulous experience with the service department. More

by Cls123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hannafin
Aug 18, 2023 -

Herb Chambers Alfa Romeo of Boston responded

We're glad to know that you had a fabulous experience with our service department and found Ray's knowledge helpful. Thanks for choosing Alfa Romeo of Boston! Hope to serve you again soon.

August 06, 2023

Excellent service and the parking lot was filled with beautiful cars! We’ll be back! More

by Al Mare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hannafin
Aug 07, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for leaving us this five-star review and kind words about the parking lot at Alfa Romeo of Boston. We appreciate it!

July 29, 2023

The service was complex ( from my end ) and gave the service department no small task of which they outperformed all expectations ( and then some )❗️😉 More

by Johnwalsh
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hannafin
Aug 02, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Hey John, we're delighted to know that our service team at Alfa Romeo of Boston exceeded your expectations! Thank you for choosing us! We'll see you next time, safe travels!

July 26, 2023

Raymond in service helped me out when I was locked out of my car. He walked me through how to manually get in it and then worked with me to arrange getting a new battery. I live in the seacoast area of NH More

by kimberlyray41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Herb Chambers Alfa Romeo of Boston responded

We're glad that Raymond was able to assist you during your lockout situation and made the process of getting a new battery as smooth as possible. We appreciate your support and hope to see you again. Drive safely! - The Alfa Romeo of Boston Team

July 26, 2023

Slow service communication, and incomplete work. Our stelvio went in for a simple battery replacement, but it took the service department a week to diagnose. When we did get the car back, the entire More

by governa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hannafin
Jul 28, 2023 -

Herb Chambers Alfa Romeo of Boston responded

I'm sorry to read about your experience with our service department. It's clear we didn't meet expectations in terms of communication and thoroughness, which is not the standard we aim for. I will personally look into this to ensure this type of thing doesn’t occur in the future. Please reach out at your earliest convenience so that I may assist you directly with anything that may be outstanding. Thank you, John Andrade - General Manager - jandrade@herbchambers.com

July 20, 2023

When we walked into the dealership we were greeted by a very professional and knowledgeable sales representative named Mason Whiteman. We came to the dealership to look at a few vehicles wit our son, but More

by rbernard42
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mason Whiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you so much for taking the time to leave such a positive review about your experience with Mason at Alfa Romeo of Boston. We're glad he could make your buying process easy and stress-free. We appreciate your business and look forward to helping you with your next vehicle purchase in the future! Drive safely, and have a great day!

July 07, 2023

Amazing service and phenomenal communication throughout! Ray was a pleasure to work with! Will definitely bring my car back! More

by Jenn.hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Jenn, thank you so much for giving Ray & the Alfa Romeo of Boston team an opportunity to earn your business! We appreciate your kind review and look forward to serving you again next time. Take care!

...
4
...