Hendrick Volvo Cars of Charleston

It was my first time using Hendrick's service department and I was overwhelmed with their service! I had John Michaels help me and he was wonderful! He explained everything that would be done during my serv and I was overwhelmed with their service! I had John Michaels help me and he was wonderful! He explained everything that would be done during my service appointment. He was professional, knowledgeable and went over and above to make my first visit there a remarkable one. I will definitely return to the service department for all my Volvo needs. They are # 1 in my book! More

Great service. Not fast but reliable. Nice waiting area. That helps with a 3-hour wait! Not fast but reliable. Nice waiting area. That helps with a 3-hour wait! More

I was updated on what needed to be done. the staff was courteous, very professional, and knowledgeable. No complaints. the staff was courteous, very professional, and knowledgeable. No complaints. More

Low pressure transaction with very knowledgeable sales people, especially Bob Schneider A class operation for upscale cars. people, especially Bob Schneider A class operation for upscale cars. More

I went into the dealership for scheduled maintenance and ended up leaving with a stunning brand new EV for my wife. If that isn't a testament to their amazing sales team, I don't know what is! Trevor went a ended up leaving with a stunning brand new EV for my wife. If that isn't a testament to their amazing sales team, I don't know what is! Trevor went above and beyond for me—providing an effortless, zero-pressure trade & leasing experience. This is our second vehicle thru Hendrick Volvo and they have certainly earned our loyalty for life. More

Bryce Salyers was so helpful and kind! Made my trip to Charleston for the car maintenance very easy and explained everything to me :) Made my trip to Charleston for the car maintenance very easy and explained everything to me :) More

Bryce was very professional, kept us up to date on the status of my wives vehicle. status of my wives vehicle. More

My dealer service rep - Bryce was fabulous! Great service all around. He kept me well informed on the progress of my car. He even shared a video of the work that was being done and had me back Great service all around. He kept me well informed on the progress of my car. He even shared a video of the work that was being done and had me back on the road in no time! I was able to work comfortably from their waiting room area -which is beautiful and super clean. All around 5 stars for this entire team and Volvo location. More

Keith was very good. Trade in quote was fast. Of course I would have liked more for it. But fair I thought. Financing was quick. Not impressed at all with how Trade in quote was fast. Of course I would have liked more for it. But fair I thought. Financing was quick. Not impressed at all with how you guys hide the price on coverage options. I felt blindsided by the actual cost of it. Price was never given up front. It was not until signing of paperwork when I finally realized the total cost of what we were asking for. More

A/c went out as I was heading to airport. I was able to drop off the car, and Jonathan kept me up to date on the repair. When I returned to town days later, the a/c was fixed, and the car was I was able to drop off the car, and Jonathan kept me up to date on the repair. When I returned to town days later, the a/c was fixed, and the car was washed. More