Hendrick Volvo Cars of Charleston
Charleston, SC
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1,327 Reviews of Hendrick Volvo Cars of Charleston
We love the service department at this dealership. Our family has been customers since 2007. It's great that we deal with the same team of employees when we visit, too. They are thorough with their expla family has been customers since 2007. It's great that we deal with the same team of employees when we visit, too. They are thorough with their explanations and also take time to answer additional questions. Truly excellent service. More
Clean, professional, honest and they make you feel very welcome. That don’t make you “dread” bringing your car to the dealership. So far everything have been very fast and efficient. welcome. That don’t make you “dread” bringing your car to the dealership. So far everything have been very fast and efficient. More
Great help. Very responsive and patient. And the Car is terrific. called to make an appointment, but arrived by mistake at a different time unannounced. The folks were immediately helpful, even though I terrific. called to make an appointment, but arrived by mistake at a different time unannounced. The folks were immediately helpful, even though I had to interrupt the whole transaction with a 10 minute conference call. More
Seamless, professional service with knowledgeable staff. I recently took my T8 S90 in for it's 10,000 mile service and worked with service advisor Bryce Salyers. Bryce couldn't have been more courteous and p I recently took my T8 S90 in for it's 10,000 mile service and worked with service advisor Bryce Salyers. Bryce couldn't have been more courteous and professional. He assessed my needs in a friendly manner and had me in and out the door in a matter of minutes. The dealership itself is well laid out, clean, brightly lit with friendly staff throughout the store. Bryce didn't try to up sell me and only recommended what he thought I needed to carry me to the next 10,000 miles. He answered all my questions in a calm manner and gave me time to think if there was any other questions I may have had. I was informed through text and phone from Bryce on the status of my car and the approximate time to pick it back up. When I came to pick up the car it was washed inside and out by a friendly staff. I will continue to go to Hendrick Volvo Cars for all my service needs in the future. The experience was easy, convenient and a pleasure. More
They tried to trick u into thinking that they gave u a discount off sticker, then noticed that they put it back on the invoice as dealer fees. STAY AWAY. GO SOMEWHERE ELSE. The worst ive ever seen. discount off sticker, then noticed that they put it back on the invoice as dealer fees. STAY AWAY. GO SOMEWHERE ELSE. The worst ive ever seen. More
Volvo Interval Inspection Bryce provide me with excellent customer service. I appreciated the fact that he honored my request to service and return my Volvo prior to the deale Bryce provide me with excellent customer service. I appreciated the fact that he honored my request to service and return my Volvo prior to the dealership closing. I was impressed when Bryce called me the provide status of the inspection process. More
Service Our service writer is Jonthan T. He is always helpful and makes our dealership experience enjoyable. We are happy to have a nice dealership to mainta Our service writer is Jonthan T. He is always helpful and makes our dealership experience enjoyable. We are happy to have a nice dealership to maintain our cars need. More
This is the fourth Volvo I have bought at your dealership. I am always impressed with the courtesy and professionalism of your employees. Bryce is my go to person for service on my vehicles. He is dealership. I am always impressed with the courtesy and professionalism of your employees. Bryce is my go to person for service on my vehicles. He is always a 10! More
Excellent service. My service advisor, Jonathan Toopes continues to offer EXCELLENT SERVICE when I have a need or question about my 2019 XC90. He steps up to the plate a My service advisor, Jonathan Toopes continues to offer EXCELLENT SERVICE when I have a need or question about my 2019 XC90. He steps up to the plate and explains what needs to be done and if need be arranges a loaner car. A great representative for Hendricks Volvo. Hats off to Jonathan.....jlpaul More
40,000 mile servicing Dealer took less time to do the work than initially said. they gave me a loaner to use all day and washed my car. Great service. Dealer took less time to do the work than initially said. they gave me a loaner to use all day and washed my car. Great service. More