Hendrick Volvo Cars of Charleston

We purchased a 2017 Ford Explorer XLT from Volvo of Charleston and purchased the oil change plan through the service department. We’ve had a good experience until the most recent last week. My husban Charleston and purchased the oil change plan through the service department. We’ve had a good experience until the most recent last week. My husband was shunned and made to feel inferior because we brought a Ford in for service. He said he felt uncomfortable as the staff was confrontational, asking why he was bringing a Ford there, did he have an appointment, how did he make the appointment and this was not the same level as the service had been prior to that visit. Suggestion...do not sell these service plans if that is how the customers will be treated. I was interested in buying a Volvo in the near future but I am now rethinking my options. More

Bob Schneider was awesome! His courteous and professional approach was just what my Mom needed. Bob took the time to make sure she was comfortable with the process. approach was just what my Mom needed. Bob took the time to make sure she was comfortable with the process. More

I went to my service appointment quite apprehensively as it was a maintenance issue with concerning dashboard messages that I had never seen before. I was worried about a very expensive repair. Bryce Salye it was a maintenance issue with concerning dashboard messages that I had never seen before. I was worried about a very expensive repair. Bryce Salyers immediately calmed my concerns, said it was likely a minor sensor issue that may be covered by my Auto Guard, and indeed he was correct on both counts. After the repair was completed he explained the issue in detail so I would understand it. The experience made my day. Excellent service! More

I purchased a new Volvo XC90 T8to replace a ten-year old XC90 car. I cannot say enough about what a pleasure it was to work with the outstanding Hendrick Volvo team of Scott More (sales lead), Tim Freitag ( XC90 car. I cannot say enough about what a pleasure it was to work with the outstanding Hendrick Volvo team of Scott More (sales lead), Tim Freitag (initial internet point of contact) and Phil McCabe (finance manager). They not only honored the COSTCO purchase program but also added incentives provided during the Volvo February Presidents program. Due to COVID, there was no need to visit the showroom; all paperwork was delivered and signed at my home--and the car I purchased delivered to my home. Easily the best experience I have had over the past fifty years of buying cars! More

Chris Camburn was an excellent salesman, very knowledgeable and informative. I was able to get my educational discount and very pleased with my purchase. His manager was also very informative a knowledgeable and informative. I was able to get my educational discount and very pleased with my purchase. His manager was also very informative and I would recommend them to anyone looking for a Xc90. Having owned several Volvo’s this sales team was by far the best! More

Hendrick Volvo and Chris in particular made ordering my new S60 super easy! This was my first time buying from Volvo and I will definitely be back for my next car! new S60 super easy! This was my first time buying from Volvo and I will definitely be back for my next car! More

Bob was great in showing all options and answering all of our questions., I look forward to working with the service department in the future. Wonderful exper1ence! our questions., I look forward to working with the service department in the future. Wonderful exper1ence! More

Damon Delaney has been excellent to work with over the last 7 years and many cars. I only go to Damon and am currently working with him for my next Volvo later this summer! last 7 years and many cars. I only go to Damon and am currently working with him for my next Volvo later this summer! More

Bryce is my go-to. He put me in my first volvo back in 2012 and has taken extraordinary care of me ever since. He's become a friend and am extremely grateful for his continued assistance! 2012 and has taken extraordinary care of me ever since. He's become a friend and am extremely grateful for his continued assistance! More

Great experience! Damon was informative, quick with numbers and even made my wife and I aware of a factory discount available to hospital employees. The whole experience could not have gone better! W numbers and even made my wife and I aware of a factory discount available to hospital employees. The whole experience could not have gone better! Will definitely use Damon again! More