Hendrick Volkswagen of Concord
Concord, NC
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617 Reviews of Hendrick Volkswagen of Concord
Best car buying experience I've ever had!! I had been to 3 other local dealerships in 2 days, presented my situation and goals and Hendrick delivered!!! I placed a call and let them know I was I had been to 3 other local dealerships in 2 days, presented my situation and goals and Hendrick delivered!!! I placed a call and let them know I was headed their way and they were ready when I arrived. My salesman, RD Nixon, was knowledgeable, confident, kind and PATIENT!! Huge thank you to the Hendrick Team - you are all amazing!! More
Helped after bad experience Breanna greeted me at the door and was very pleasant and worked with me from the beginning. She listened to my frustrations and went to work to help Breanna greeted me at the door and was very pleasant and worked with me from the beginning. She listened to my frustrations and went to work to help me. She and John and Joe went above and beyond to get me into a vehicle and didn't limit me to 1 vehicle like other dealers. More
Glad that we chose Volkswagen Car buying can be a stressful event for anyone. My wife and I spent at least 20 hours of researching which vehicle would be the best fit for our famil Car buying can be a stressful event for anyone. My wife and I spent at least 20 hours of researching which vehicle would be the best fit for our family. We narrowed it down to a 2018 VW Tiguan and a 2018 Kia Sorento. I wanted to stay with Kia since we were trading in a 2014 Kia Soul and had my doubts about going to a different brand. When we arrived at the dealership, we got out of the car and Robert was there to greet us asking if we needed any assistance. That meant a lot for me. The day prior, I visited the VW dealership in South Charlotte and did not have the same level of service. It was about 10 minutes after I was inside of the showroom before anyone asked if I needed help. Robert was patient with us deciding which features we wanted on the vehicle as well as the color. He did make sure to go over all of the options and safety features on the Tiguan before we left with our new car. I would definitely recommend Robert and the Hendrick VW team to anyone in the market for a new vehicle More
New to VW First time VW customer and I had a top notch experience at Hendrick. Very knowledgeable and helpful team, all focused on making a smooth and simple ca First time VW customer and I had a top notch experience at Hendrick. Very knowledgeable and helpful team, all focused on making a smooth and simple car buying experience. Robert was my product specialist and was very professional and willing to go above and beyond to make sure I was satisfied with my new VW. Highly recommend! More
Best car buying experience ever !!! Brianna was so pleasant & helpful. We traveled over 300 miles to get this car & it was just as Briannna had promised. We were in & out of the dealersh Brianna was so pleasant & helpful. We traveled over 300 miles to get this car & it was just as Briannna had promised. We were in & out of the dealership within 1 1/2 hours & that includes the test drive !!! More
Excellent Experience Working with Alimam has been a great experience. He went the extra mile in helping us get the car we really wanted. Everyone in the dealership was ver Working with Alimam has been a great experience. He went the extra mile in helping us get the car we really wanted. Everyone in the dealership was very helpful as well. More
BEST PRICING IN CHARLOTTE METRO AREA So, I’m a little ocd and did about two weeks of research online before even going car hunting. I knew I wanted a foreign car, My mom had a VW Bug in So, I’m a little ocd and did about two weeks of research online before even going car hunting. I knew I wanted a foreign car, My mom had a VW Bug in the 80’s and I had a Jetta back in early 90’s that had over 300,000 miles on it. So, I was experienced with VW and their quality. I searched online and found a 2018 Jetta Sport that I loved with Black paint and Black rims-it was Hot! Hendrick VW internet pricing was about $4500 less than all the Charlotte and Hickory Metro area VW dealerships. I went to Hendrick VW of Concord specifically to test drive that car. Even more competive than dealerships like CarMax and Carvana. I could buy brand new for what comparable dealerships were asking for 3-4 years old. I was pleasantly surprised and glad when a female salesperson approached me BreAnna Griffin. I was never “attacked” in the parking lot. She was so down to earth and made me feel comfortable and not “hustled” or rushed during the process. Before test driving she went over all the details of the car not only explaining but demonstrating the mechanics,features and benefits of the vehicle. I fell in love after test driving the car, but felt I should test drive another vehicle just to make sure the VW sport was right for me. BreAnna remembering what features and benefits I liked in the sport suggested this 2017 GLI TURBO that only had 8000miles in it -and OMG I was sold the moment I put it into 2nd gear. I will never buy a car without TURBO again! I feel like I’m a race driver with the smoothest ride. This is the first car that I have bought by myself without a husband taking the lead. BreAnna and Titus (Fianance Mgr) really took their time with explaining step by step what I needed to do to get this car. The car was delivered to me perfect with a full tank of gas. Most salespersons would shake your hand and hand you the keys. Not BreAnna! She took extra time to sync my phone to car radio and set radio stations to my preferred stations without me even asking. She said she wanted me to be all set up driving off the lot. The whole process was a positive experience.....You better do everything you can to hold on to BreAnna. She is a smart, professional class act. I will buy another car from her in the future. More
The process was very smooth, the sales person was excellent. This is my first experience at Hendrick VW but have bought several vehicles from Hendrick Lexus. Their sales staff is well trained and have great prod This is my first experience at Hendrick VW but have bought several vehicles from Hendrick Lexus. Their sales staff is well trained and have great product knowledge, so my experience was smooth and seamless. I recommend this dealership to anyone who wants professional service. This is my family's second Passat vehicle as we have a 2015 as well....excellent car for our needs. More
So Happy! This was my second time to buy a car from Hendrick and once again I was impressed by how friendly the salesperson Robert Nixon was to me and my husban This was my second time to buy a car from Hendrick and once again I was impressed by how friendly the salesperson Robert Nixon was to me and my husband. The process which is normally stressful, was handled beautifully. Robert was patient, kind, and considerate. I would highly recommend them to anyone who asks. We are Hendrick customers for life thanks to Robert!! More
Happy Bought my Passat at Hendrick Volkswagen of Concord, and Alimam was my salesman. He was very patient and friendly. The process was easy, simple and fas Bought my Passat at Hendrick Volkswagen of Concord, and Alimam was my salesman. He was very patient and friendly. The process was easy, simple and fast. I do recommend Alimam and Hendrick Volkswagen. More