Hendrick Volkswagen Frisco

Service appt. Quick diagnosis and fix by the team led by Philip Van Tuyl. I was kept appropriately in the know during the overall process. Icing on the cake was Quick diagnosis and fix by the team led by Philip Van Tuyl. I was kept appropriately in the know during the overall process. Icing on the cake was a car wash. More

I came in with issues with my car not starting and Fernando Gomez, from beginning to end, was super helpful and knowledgeable through each step! He makes sure you understand what’s happening, what’s g Fernando Gomez, from beginning to end, was super helpful and knowledgeable through each step! He makes sure you understand what’s happening, what’s going to happen, and what are the expected results (and even what could possibly go wrong!). He kept us updated on everything that happened to the car and what impact it would have on us. We really appreciated his insight, help, and quick turnaround with our car! Thank you VW Service and Fernando! More

Gómez did a great job! He was attentive, professional. Great customer service! It was a pleasure! He was attentive, professional. Great customer service! It was a pleasure! More

My family had an excellent experience purchasing an ID. 4 from George Strong at Hendrick Volkswagen Frisco. We pre-ordered the vehicle and communication before, during, and after the purchase was excellent 4 from George Strong at Hendrick Volkswagen Frisco. We pre-ordered the vehicle and communication before, during, and after the purchase was excellent. The entire process was professional and stress-free with no surprises. I highly recommend this dealership and George Strong. More

Great customer service and timely service. My service advisor Fernando was warm, attentive to my needs and resolved all of them, as well as provided some other complementary services on my veh My service advisor Fernando was warm, attentive to my needs and resolved all of them, as well as provided some other complementary services on my vehicle (ie car wash, battery change for my key fob and dashboard resets). I couldn’t have asked for a better vehicle service. Thanks Fernando and VW Hendrix! More

Hendrick Auto provided good service with a comfortable comfortable waiting service. Fernando Gomez was a trustworthy advisor comfortable waiting service. Fernando Gomez was a trustworthy advisor More

Have always been very professional and courteous, resolving any issues with a very timely manner resolving any issues with a very timely manner More

I had a great experience in Hendrick Volkswagen Frisco, all thanks to Zhong Ren! I was particular in buying Jetta but then after lot of thinking then I decided to get Tiguan high end model. Zhong helped me all thanks to Zhong Ren! I was particular in buying Jetta but then after lot of thinking then I decided to get Tiguan high end model. Zhong helped me find the color and trim that I’m looking for. He was helpful with answering all my questions. Rest of the staff was friendly as well. More

Love coming here for service - the lobby is comfortable and the staff is very friendly and the staff is very friendly More

Such a great environment and helpful staff! This was my first time at Hendricks and I will say I was very nervous going in not knowing what to expect but I’m glad I chose this place to get a ne This was my first time at Hendricks and I will say I was very nervous going in not knowing what to expect but I’m glad I chose this place to get a new vehicle. Searching for a new car had been very draining until we came here! Very thankful for Robert Fabian who was such a delightful salesman who helped me and my fiancé get our first family friendly car! Thanks so much to Hendricks for this wonderful experience! 🫶🏼 More