
Hendrick Volkswagen Frisco
Frisco, TX
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1,063 Reviews of Hendrick Volkswagen Frisco
The facility is super clean and the staff is very professional . They greet you with a genuine smile as you walk in and they are very willing to help professional . They greet you with a genuine smile as you walk in and they are very willing to help More
After a call today from Alex, who says he is the owner of the dealership, I wish I could give them no star. Alex is arrogant and mean. He called me today about a review I made on Google about his dealership. the dealership, I wish I could give them no star. Alex is arrogant and mean. He called me today about a review I made on Google about his dealership. I purchased vehicle in May, 2022 and had not received any type of correspondence from dealership and I was charged much more than their advertised price for the same vehicle.. Alex called me today and wouldn’t let me get a word in edgewise. He talked over me and denied I was charged more than advertised price. He made no apologies for dealership not contacting me or anything else… Then he sent me a text message saying he never spoke to me. Alex was just as big of an xxx hole today during this call as he was when I bought the car. I really wanted this car with all its features… cars were hard to find during this time. If it had not been for that, I would never, ever have purchased a car from Hendricks Volkswagen simply because of Alex…. More
Darius woods is Amazing! He made the process super easy and explained everything with such ease! If you’re in the market for a vehicle definí come see Darius! You won’t be di He made the process super easy and explained everything with such ease! If you’re in the market for a vehicle definí come see Darius! You won’t be disappointed 😊 More
We bought a new VW from George Strong at Hendrick VW Frisco and he was fantastic - informative, smart, efficient, and nice! I highly recommend working with him. When I'm ready for my next car, George St Frisco and he was fantastic - informative, smart, efficient, and nice! I highly recommend working with him. When I'm ready for my next car, George Strong is who I will call. Go see him and you will be impressed. More
Fernando took great care of me and my Beetle for a recall and had the cars rims repaired. They look as good as new and the bent rim now runs true. When arriving to pick it up, it was even cleaned. This place and had the cars rims repaired. They look as good as new and the bent rim now runs true. When arriving to pick it up, it was even cleaned. This place is first class and highly appreciated by me. Well done Fernando, thank you!!! 12 stars..... More
I went because I had a grease leaking on the left C/V axle in my VW GLI and Joshua Frank took my car without any issues. I'm a car guy. My car has ceramic coating and he made sure no one washed or even m axle in my VW GLI and Joshua Frank took my car without any issues. I'm a car guy. My car has ceramic coating and he made sure no one washed or even misused it. I'm super happy how I was treated at the dealer and I will make sure to come back if I have any issues. Joshua and I kept communicating through email and phone as far as the status of the parts and the car at the moment it was at the shop. He was super friendly and professional. We had a great conversation about VW cars, OEM accessories and tunes. He even showed me pictures when he had his Golf GTI. Colby recieved the car when parts arrived the next week and he was super friendly and professional as well!! More
Ive been working with Josh Frank at Hendrick Volkswagen since 2019. Super friendly and honest with what my GTI needs or doesn’t need I trust him 100%. Through the years despite the miles I put on my car ke since 2019. Super friendly and honest with what my GTI needs or doesn’t need I trust him 100%. Through the years despite the miles I put on my car keeps humming along really well thanks to Josh and his team. Thank you! (I even moved out of state and waited till I moved back to see Josh). More
I always enjoy bringing my car in because they're efficient, friendly, and knowledgeable. Fernando helped me this time, and took great care of my car. I had to swing back a few days later for somet efficient, friendly, and knowledgeable. Fernando helped me this time, and took great care of my car. I had to swing back a few days later for something, and Josh was also extremely helpful. Great turnaround time for an impromptu visit. More