Hendrick Volkswagen Frisco

I was not looking forward to car shopping until I met my buddy Gary. Made everything smooth and fun. The family and I are beyond happy. 10 stars if I could! buddy Gary. Made everything smooth and fun. The family and I are beyond happy. 10 stars if I could! More

We bought used car that came with 1 key and find out that an extra key would cost about us $300 to have it made. Couple days later our salesman Zhong Ren called us that the original owner of the car found th an extra key would cost about us $300 to have it made. Couple days later our salesman Zhong Ren called us that the original owner of the car found the other set of key and was very nice of them to brought it to the dealer. Zhong Ren immediately contacted us and went above and beyond to drop off 2nd set of key to our house. Now my new license plate had arrived and he offered to bring it over to us. That’s what we called customer service. Would definitely recommend to our friends and family. More

Experience with salesperson is awesome. Zhong Ren is very good in dealing and behavior. Love the experience here. Zhong Ren is very good in dealing and behavior. Love the experience here. More

Great place. Did some maintenance and they were fast and all about what I wanted and presented the needs Incase I want take care of it now or the next time I have Did some maintenance and they were fast and all about what I wanted and presented the needs Incase I want take care of it now or the next time I have time. More

George Strong sold us an amazing 2022 Passat right off the floor of the dealership. George took care of us again for the third car in the past 5 years. He is the very best and made the experience an ex the floor of the dealership. George took care of us again for the third car in the past 5 years. He is the very best and made the experience an extremely easy one. George Strong is patient, honest and knowledgeable. Hendrick Volkswagen is lucky to have George on their sales staff. Hendrick's service department is absolutely the best. We love our Passat! More

I just recently moved to the Dallas area. I needed to find a dealership for my Passat and Cross Sport. Went to Hendrick and Fernando Gomez was my Service Advisor. Even though this was my fir I needed to find a dealership for my Passat and Cross Sport. Went to Hendrick and Fernando Gomez was my Service Advisor. Even though this was my first time there, He treated me as a friend and long time customer. Fernando was very polite, courteous, informative, and knowledgeable! I will definitely be requesting him when I need to go back into the dealership for anything for my vehicles. Thank you Fernando for your help and the dealership is lucky to have you as a valued employee. More

The dealership has been very supportive and helpful. Corry Johnson and Frank Zhong has made the experience of buying a car very easy and pleasant. Corry Johnson and Frank Zhong has made the experience of buying a car very easy and pleasant. More

In these times of much longer waits for cars in the US, we were pleasantly surprised with what Hendricks Volkswagen Frisco TX had to offer to us. Fortunately they had the stock of the cars we loved. Everyb we were pleasantly surprised with what Hendricks Volkswagen Frisco TX had to offer to us. Fortunately they had the stock of the cars we loved. Everybody from Hendricks is very professional. They finished with all the paperwork and delivered the car to us on the VERY SAME DAY! Most importantly, their eagerness to serve every customer with a great experience is much appreciated. Mr. Robert Fabian was there to take care of our questions, understood what we really wanted and helped us close the deal on the same day for our new VW Tiguan. And not only about the delivery, he made some follow up calls to make sure our experience with the car was happy later too. We found Robert to be very experienced in his work, knowledgeable and friendly. He is excellent in his work. He is always available for help instantaneously. It has always been a very comfortable conversation with him. We would highly recommend going to Hendricks Frisco Tx for an excellent quality of service and salesmanship. More

Hendrick is by far the premiere location in the northern Dallas area to go for your VW, especially the service department! They offer fantastic communication and timely repairs. Dallas area to go for your VW, especially the service department! They offer fantastic communication and timely repairs. More

One of the best car buying experience ever had, love George String’s no nonsense approach, which save’s ton of your time as he share’s most of the information before hand , I got tired of chasing other George String’s no nonsense approach, which save’s ton of your time as he share’s most of the information before hand , I got tired of chasing other dealers who were either charging mark up or they were only offering pre booking but no drive out on the same day, which I was not ready to do, That made Hedrick Volkswagen only choice for me . More