Hendrick Volkswagen Frisco

I cannot say enough good things about this dealership. I made contact with the sales manager, Chris DeLeon, online through the Hendrick's website. I let him know that I was interested in purchasing a 2023 I made contact with the sales manager, Chris DeLeon, online through the Hendrick's website. I let him know that I was interested in purchasing a 2023/2024 Tiguan. I'd been through a very unfortunate experience with another dealership that ended in me returning the vehicle I purchased. Chris was kind, patient, and compassionate. I told him my price range, payment max, trade-in and down payment. In less than 25 minutes, I received a quote, sheet via email on the exact vehicle I was looking for; exterior/interior colors, wheels, features......everything. The quote included 3 payments based on 3 different down payments as well as every single detail of the purchase. It was all there in black and white, very straightforward. He then put me in touch with sales consultant, Robert Fabian. What a pleasant, professional young man! I made an appointment to view and test drive the car the next day. The entire process was seamless and pleasant from there. There was no price haggling, no hours in the dealership with one offer after the other, no stressful, deceptive, hard-sales process. The vehicle and the terms of purchase were exactly what Chris told me it would be.The test drive and overview of the vehicle took about 30 minutes, and it was a done deal! Every tiny detail was presented on my quote sheet in writing before I ever set foot in the dealership! Imagine that! The entire interaction between myself, Chris, and Robert, including the test drive and overview took a little over an hour. I did have to wait awhile for my turn in the finance office to sign the paperwork. While I was waiting, Robert removed and shredded the plates on my trade-in, removed my toll tag, and searched the vehicle for anything that might reveal my private information. How considerate is that?? Once in the finance office, Patrick Wolfe took over and stepped me through reviewing and signing the documents. He was as kind and polite as Chris and Robert. In less than 30 minutes, he handed me the keys to my amazingly beautiful Tiguan. It's everything I'd hoped it would be and more. It runs like a dream and so far I'm averaging 32 miles per gallon! Bottom line is that buying a car doesn't have to be a painful ordeal. Chris DeLeon, Robert Fabian, and Patrick Wolfe are just genuinely good human beings. They've restored my faith in the car sales industry. Thank you doesn't seem adequate. More

Corey was great to work with. Quick process and love my new car. Happy New Year Quick process and love my new car. Happy New Year More

George was very helpful and knowledgeable when I came in to purchase my vehicle. I left happy with my purchase and would recommend Hendrick Frisco and their team to anyone looking to purchase a VW! to purchase my vehicle. I left happy with my purchase and would recommend Hendrick Frisco and their team to anyone looking to purchase a VW! More

We had an amazing experience dealing with Ricardo Bolanos. We highly recommend and endorse his services. Thank you! Bolanos. We highly recommend and endorse his services. Thank you! More

My certified sales specialist, Kyle "Rudy" Rheude was a pure pleasure to work with at Hendrick VW. As an out of town buyer of my VW-R, he made the entire process simple. In fact, all future VW purchases w pure pleasure to work with at Hendrick VW. As an out of town buyer of my VW-R, he made the entire process simple. In fact, all future VW purchases will be with Rudy. I highly recommend anyone looking to purchase a VW, no matter where you live, make sure you contact Rudy first. You will see how well he handles the entire process from your first contact to delivery. More

Great people to work with. Very kind and knowledgeable. Great location easy to get to Very kind and knowledgeable. Great location easy to get to More

My wife and I were looking to purchase our first family vehicle through Hendrick VW. While looking online, I found that HVW had the car we were looking for with a great price. I called and immediately was vehicle through Hendrick VW. While looking online, I found that HVW had the car we were looking for with a great price. I called and immediately was helped by Zhong over the phone. As we live in Louisiana, this could have been something very time consuming/difficult, Zhong and the team really helped us out. After 24 hours of working out deals we met Zhong with a smile with our new car right at our front door. Even after a 3 hour drive in the evening, he sat and went through our new car features before heading out. If you’re looking for a new vehicle, we can say positively that the service is great at HVW. While many dealerships try to force you into corners, wear you down, and speak in circles; we were only met with transparency. We are really enjoying our new wheels, THANKS ZHONG!! More

Ricardo was such a great helper! I was being turned down left and right with my negative equity and was ready to give up when a friend recommended i call VW and he was heaven sent wi I was being turned down left and right with my negative equity and was ready to give up when a friend recommended i call VW and he was heaven sent with getting me into a brand new Tiguan that i absolutely love. Payments where i needed and the best customer service ever! He was super nice and prompt! 10/10!! More

Ricardo is awesome and did excellent work with the entire process. Very helpful thru out process. Very helpful thru out More

George S. was fantastic to work with. He was very responsive and knowledgeable. The entire buying process was a pleasant experience. was fantastic to work with. He was very responsive and knowledgeable. The entire buying process was a pleasant experience. More