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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,220 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,220 Reviews of Hendrick Toyota of Wilmington

December 26, 2023

Dieter helped me in the service of my highlander today. Excellent!!!!!Excellent customer service. Pleasant and very efficient. More

by Hilda Zavala Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dieter Marrazzo
Report | Print
Dec 28, 2023 -

Hendrick Toyota of Wilmington responded

Hilda Zavala Jimenez, it's experiences like yours that really keep us motivated!

December 24, 2023

Amy was awesom and very polite! Need more people like that helping in service department! More

by Navtheusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy faye
Report | Print
Dec 26, 2023 -

Hendrick Toyota of Wilmington responded

Hi Navtheusch, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

December 24, 2023

It’s always a great service experience at Hendrick and working with William! He’s always prepped and ready for my appointment! More

by jayneelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Dec 26, 2023 -

Hendrick Toyota of Wilmington responded

Jayneelise, we're so glad that we were able to go above and beyond your expectations!

December 23, 2023

Amy was wonderful to work with. Service appointment was seamless and attentive to all my needs. I will use them for all my Rav-4 service needs. More

by taramiller79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Dec 26, 2023 -

Hendrick Toyota of Wilmington responded

Taramiller79, we're so glad that we were able to go above and beyond your expectations!

December 21, 2023

Tim went above and beyond to get my tire patched and brake fluid flushed. Just in time for my travels over the Christmas Holiday. Great customer service! More

by Daph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pifher
Report | Print
Dec 22, 2023 -

Hendrick Toyota of Wilmington responded

Daph, we are very happy we could provide you with a positive experience!

December 19, 2023

Brad and Dawn were great. Got me in and out fast-even with no appt! More

by Abbettjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad and Dawn in service
Report | Print
Dec 21, 2023 -

Hendrick Toyota of Wilmington responded

Abbettjon, reviews like this give us motivation and help us ensure we provide high-quality care.

December 19, 2023

Greg Spangler was great and professional and answered all my questions and concerns! Thanks, Hendrick Toyota! More

by Craig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Dec 21, 2023 -

Hendrick Toyota of Wilmington responded

Craig, we're happy to hear you had such a positive experience with our team!

December 19, 2023

Every time I go there it’s easy in and easy out. My service writer William Sykes always has everything prepared for me. Very hassle free experience. More

by Messer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Dec 21, 2023 -

Hendrick Toyota of Wilmington responded

Messer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

December 18, 2023

Service rep Melisa Hatcher went out of her way to take care of me. Answered all my questions. Very professional and friendly. More

by marv_miller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Dec 20, 2023 -

Hendrick Toyota of Wilmington responded

Hi Marv_miller1, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

December 17, 2023

Doug was very professional and courteous while helping me with my oil change and inspection. More

by Sgallea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Report | Print
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Sgallea, we're happy to hear you had such a positive experience with our team!

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