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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,141 Reviews

5640 Market St

Wilmington, NC

28405

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2,141 Reviews of Hendrick Toyota of Wilmington

November 17, 2023

Was in for service today on my Tacoma, Alyssa was prompt and on it. She even removed the small little bag of trash in the bed before the courtesy wash. Thanks Alyssa! More

by mefrizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Nov 18, 2023 -

Hendrick Toyota of Wilmington responded

Mefrizz, reviews like this give us motivation and help us ensure we provide high-quality care.

November 17, 2023

Melisa at Hendrick Toyota was fabulous to work with. She was informative, compassionate, and honest. My car was serviced quickly with no hassle at all. I’ll definitely be back! More

by wpblaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Nov 21, 2023 -

Hendrick Toyota of Wilmington responded

Wpblaura, we're happy to hear you had such a positive experience with our team!

November 16, 2023

Melisa was very gracious, cheerful and courteous. I appreciate the quick and efficient service. My waiting room experience was productive! More

by Lynschupp
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa
Nov 18, 2023 -

Hendrick Toyota of Wilmington responded

Lynschupp, thank you for your kind words and this wonderful review!

November 16, 2023

Dan and dawn did a great job today at Wilmington of Toyota. Thank you for helping me get in and out. More

by egibson5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan dawn
Nov 18, 2023 -

Hendrick Toyota of Wilmington responded

Egibson5, we are so happy to read such a great review about Hendrick Toyota Wilmington!

November 15, 2023

Service is terrific … especially people like Ben in the Service department.. above & Beyond to ensure a satisfied customer More

by dkmsfusco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 16, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

November 14, 2023

Austen always gives us top notch care—and all of his attention. He is patient, answering all our questions, and is very knowledgeable about my car and its maintenance schedule. Good on you, HToW, for hi More

by Mebengivengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Nov 15, 2023 -

Hendrick Toyota of Wilmington responded

Mebengivengo, we are very happy we could provide you with a positive experience!

November 14, 2023

Mr.Willie Jackson, Mr.Matt Baron and Jack Morgan EXCEEDED 5 stars and 2 thumbs up! THIS IS MY 5 purchase and I prefer to do business here and here only! The customer service is TOP TIER. More

by Drena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Baron & Jack , Willie Jackson, Kathryn Jessick
Nov 15, 2023 -

Hendrick Toyota of Wilmington responded

Drena, thanks for your praise and kind comments about our team.

November 14, 2023

Quick friendly service. I know it was done correctly and they would stand behind their work. More

by michael.p.good1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Neill
Nov 16, 2023 -

Hendrick Toyota of Wilmington responded

Michael.p.good1954, thank you for your kind words and this wonderful review!

November 11, 2023

Great salesman in Emerson Mendez. All the associates people were very helpful too, Mr. Jones and the sales manager. Great experience! I gave a 4 star rating only because it takes a wh More

by Scott Tim H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson Mendez
Nov 14, 2023 -

Hendrick Toyota of Wilmington responded

Scott Tim H., thank you for sharing your positive experience!

November 11, 2023

Had pleasant experience at the service department. Ben was helpful and knowledgeable on the service for my 4Runner. I’ll be back. More

by fitzi60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Royall
Nov 14, 2023 -

Hendrick Toyota of Wilmington responded

Fitzi60, we are very happy we could provide you with a positive experience!

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