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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,141 Reviews

5640 Market St

Wilmington, NC

28405

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2,141 Reviews of Hendrick Toyota of Wilmington

November 22, 2023

Greg Spangler was the advisor who handled my car maintenance He was very knowledgeable and professional and explained each item in detail. With employees like Gregg I will continue to take my car More

by jawsdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spangler
Nov 23, 2023 -

Hendrick Toyota of Wilmington responded

Jawsdw, we are so happy to read such a great review about Hendrick Toyota Wilmington!

November 22, 2023

Ben is really great went over warrenty and my service in detail and so friendly More

by Rasementa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Royall
Nov 25, 2023 -

Hendrick Toyota of Wilmington responded

Hi Rasementa, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

November 21, 2023

Went in for an inspection. Sylvia and Alyssa both took excellent care of me and my vehicle. Always a pleasure! More

by rebekka.beattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat & Alyssa Pope
Nov 23, 2023 -

Hendrick Toyota of Wilmington responded

Rebekka.beattie, it's experiences like yours that really keep us motivated!

November 18, 2023

Great manners, very professional. His name is Sean Marra. Very knowledgeable in his profession. I will come back with people like him. More

by Hump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Nov 18, 2023 -

Hump responded

Very good experience.

November 18, 2023

Charlie Kaplan in the Service Deparment was friendly and helpful. He answered all of our questions in detail More

by El Rito kid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Nov 21, 2023 -

Hendrick Toyota of Wilmington responded

El Rito Kid, we are so happy to read such a great review about Hendrick Toyota Wilmington!

November 18, 2023

Went in for regular service. Always a pleasure even if I have to spend money on repairs. William Sykes is my go to guy More

by TerryPratt35
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Nov 21, 2023 -

Hendrick Toyota of Wilmington responded

Terrypratt35, thanks for your praise and kind comments about our team.

November 18, 2023

Melisa greeted me and was very helpful. Melisa informed me of the oil change and tire rotation program. Melisa also brought to my attention I was due for inspection for registration renew More

by Ctcrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Nov 21, 2023 -

Hendrick Toyota of Wilmington responded

Hi Ctcrazy, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

November 18, 2023

Greg Spangler was my service manager and did an outstanding job. My car was ready exactly when he told me it would be. Greg is very professional and courteous. He’s great to work with. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spangler
Nov 21, 2023 -

Hendrick Toyota of Wilmington responded

Hi Alice, thank you so much for your positive comments about Hendrick Toyota Wilmington!

November 18, 2023

I love Dawn she’s a wonderful person. Very honest. This is my second vehicle I purchased from her. I would recommend her to anyone More

by Ladyann7932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric , Kathryn Jessick
Nov 21, 2023 -

Hendrick Toyota of Wilmington responded

Hi Ladyann7932, thank you so much for your positive comments about Hendrick Toyota Wilmington!

November 17, 2023

Sylvia Jeffcoat greeted me when I arrived at the service department, confirmed my reason for being there, and assured me that she would let me know when my car was ready to go. It was a pleasure to work wit More

by Mmon150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Nov 21, 2023 -

Hendrick Toyota of Wilmington responded

Mmon150, we are so happy to read such a great review about Hendrick Toyota Wilmington!

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