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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,220 Reviews

5640 Market St

Wilmington, NC

28405

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2,220 Reviews of Hendrick Toyota of Wilmington

January 26, 2024

Oh, I dread going to this dealership. I’ve had really bad experiences. I’ve been there really long periods of time for easy appointments. But Amy Faye in-service today who is training a n More

by Up dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Fay
Jan 30, 2024 -

Hendrick Toyota of Wilmington responded

Hello Up Dog, we appreciate you taking the time to leave us this feedback. Amy Faye is incredible and we're so glad that you had a great experience with her.

January 26, 2024

Great experience! Jabbar B and the whole staff were very knowledgeable and had lots of patience with my many questions. I highly recommend and will use them again!! More

by susiewolfpacker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makenzie Barnes, Justin Barber
Jan 26, 2024 -

Hendrick Toyota of Wilmington responded

Susiewolfpacker, we are so happy to read such a great review about Hendrick Toyota Wilmington!

January 26, 2024

Dawn in service went above and beyond. Got me out in great time. Thanks Dawn More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Jan 26, 2024 -

Hendrick Toyota of Wilmington responded

Hi David, we are very happy to have provided you with such a positive experience!

January 26, 2024

Went in and looked for a car. Didn't buy that day but Jim Reed found one he thought I would be interested in and he hooked me up with a deal I couldn't refuse. More

by Cheryl
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jim Reed , Kathryn Jessick
Jan 30, 2024 -

Hendrick Toyota of Wilmington responded

Cheryl, thank you for your kind words and this wonderful review!

January 25, 2024

I had just an oil change and Alyssa was the best! She got me in & out and she is always going above and beyond EVERY TIME!! More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Jan 26, 2024 -

Hendrick Toyota of Wilmington responded

Kb, thanks for your praise and kind comments about our team.

January 24, 2024

The service for my Camry was great! Alyssa & Donny kept me informed and made my experience awesome! I highly recommend Toyota of Wilmington! More

by HappywifeHappylife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope & Donny
Jan 26, 2024 -

Hendrick Toyota of Wilmington responded

Happywifehappylife, thank you for your kind words and this wonderful review!

January 23, 2024

Prompt, easy to deal with, got the job done, very little waiting time. Overall experience was pleasant More

by drobinson6666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 25, 2024 -

Hendrick Toyota of Wilmington responded

Drobinson6666, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

January 23, 2024

Melissa Hatcher was wonderful as my service advisor…very helpful and professional. I was in and out within an hour. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Jan 25, 2024 -

Hendrick Toyota of Wilmington responded

Theresa, we are so happy to read such a great review about Hendrick Toyota Wilmington!

January 22, 2024

Melissa Hatcher was fabulous to work with. Not only is she very kind & friendly she took the time to notice my tags had expired & she went beyond & above to help me figure out what I needed to More

by kjdesoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
Jan 23, 2024 -

Hendrick Toyota of Wilmington responded

Hi Kjdesoto, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

January 21, 2024

Travis B. Was amazing! No pressure and lots of knowledge about the cars! I felt at ease and was very happy with my purchase of a new Camry! More

by April.winters1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Beattie
Jan 23, 2024 -

Hendrick Toyota of Wilmington responded

April.winters1, reviews like this give us motivation and help us ensure we provide high-quality care.

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