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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,142 Reviews

5640 Market St

Wilmington, NC

28405

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2,142 Reviews of Hendrick Toyota of Wilmington

December 18, 2023

Service rep Melisa Hatcher went out of her way to take care of me. Answered all my questions. Very professional and friendly. More

by marv_miller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Dec 20, 2023 -

Hendrick Toyota of Wilmington responded

Hi Marv_miller1, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

December 17, 2023

Doug was very professional and courteous while helping me with my oil change and inspection. More

by Sgallea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Sgallea, we're happy to hear you had such a positive experience with our team!

December 16, 2023

Greg Spangler did a great job servicing my vehicle today while I waited and the accommodations were nice too. More

by gregspangler23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spangler
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Gregspangler23, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

December 16, 2023

William Sykes in the service dept is always helpful. It's great knowing I can count on him. More

by mickyeasterling
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Mickyeasterling, we are so happy to read such a great review about Hendrick Toyota Wilmington!

December 16, 2023

Awesome dealer to work with I've been dealing with them for 32 years. I regret everybody to them. More

by Cminime39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jackson
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Cminime39, we are so happy to read such a great review about Hendrick Toyota Wilmington!

December 16, 2023

Doug was great. The service only took about 45 minutes. Everything went smoothly. will continue to service my vehicle here More

by love2fishsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Love2fishsmith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

December 16, 2023

I recently purchased a Lexus through an independent dealer. I took it to Doug to have it looked at. The technicians had some recommendations and scheduled the repairs. More

by jessicasmithlexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Jessicasmithlexus, we're so glad that we were able to go above and beyond your expectations!

December 16, 2023

Doug has serviced my RAV4 and Highlander every time I visit the dealership. I highly recommend him More

by stacyjacobson1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Stacyjacobson1967, thank you so much for your positive comments about Hendrick Toyota Wilmington!

December 16, 2023

Doug was very helpful in helping me select the perfect affordable set of tires for my Durango. More

by crfowler1406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Crfowler1406, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

December 15, 2023

Worked with Charity King - great experience. Very helpful and knowledgeable. Highly recommend Charity and the dealership overall. More

by Vpmrpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charity King
Dec 19, 2023 -

Hendrick Toyota of Wilmington responded

Vpmrpm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

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