
Hendrick Toyota of Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
2,219 Reviews of Hendrick Toyota of Wilmington
Excellent facility and customer service The facility is very clean with a nice waiting area. While the parts and service were not cheap, both my vehicles were quickly repaired sooner than e The facility is very clean with a nice waiting area. While the parts and service were not cheap, both my vehicles were quickly repaired sooner than estimated. Keith in service department was extremely professional and helpful; very friendly and great about keeping customer informed of repair updates. More
LEASE OF A 2018 TACOMA SR5 KRIS WAS JUST GREAT - FROM THE ORIGINAL CONTACT BY PHONE FROM ME TO KRIS TELL I MET HIM LATER THAT DAY TO REVIEW THE VARIOUS SERIES OF VEHICLES - KRIS KRIS WAS JUST GREAT - FROM THE ORIGINAL CONTACT BY PHONE FROM ME TO KRIS TELL I MET HIM LATER THAT DAY TO REVIEW THE VARIOUS SERIES OF VEHICLES - KRIS EXPLAINED THE VARIOUS MODELS/SERIES OF VECHICLES AND THE AVAILABLE FINANCING - HE PROVIDED IS UPMOST ATTENTION AND I WAS TREATED AS A MOST VALUABLE CUSTOMER - I WAS REFERRED TO KRIS BY SOMEONE WHO HAD MADE A PURCHASE FROM HIM IN LATE 2017 - I WILL MOST CERTAINLY REFER ANYONE WHO MIGHT BE A POTENTIAL CUSTOMER OF HENDRICK More
Professional and easy to talk to Salesman! Eric was very professional, always got back to me in a timely manner. I did not feel pressured. He made buying a new Rav 4 pleasant experience! We w Eric was very professional, always got back to me in a timely manner. I did not feel pressured. He made buying a new Rav 4 pleasant experience! We will definitely refer him to our friends! More
Pressure to meet monthly quota The urgency and pressure to commit to a lease/down payment to meet dealerships' end of month sales in the evening was stressful; that being said, when The urgency and pressure to commit to a lease/down payment to meet dealerships' end of month sales in the evening was stressful; that being said, when I went to complete the process the next day it went smoothly and pleasantly....I had a lovely young woman who was accommodating in every way. More
Excellent sales staff! Painless and seamless process to get another lease. If looking for an efficient, economical, and reliable car; a corolla I can recommend. I have acqui Painless and seamless process to get another lease. If looking for an efficient, economical, and reliable car; a corolla I can recommend. I have acquired my second one now; and between the two I have never had an unexpected dealer visit!! More
Great dealership! Best service department! This is our fourth car from Hendrick Toyota and have enjoyed our experiences with them. They the best sales staff (Daisy Mabe) and their service depa This is our fourth car from Hendrick Toyota and have enjoyed our experiences with them. They the best sales staff (Daisy Mabe) and their service department is next to none. More
Awesome Brent and Brenden provided me excellent service and accomodated me on a great deal on the 4th RAV 4 all purchased within the last 9 months for my fami Brent and Brenden provided me excellent service and accomodated me on a great deal on the 4th RAV 4 all purchased within the last 9 months for my family, all the same, we have a fleet More
Great Help with Warranty Work on RAV4 EV Hendrick Toyota of Wilmington has been Great in working with me to take care of warranty work. My RAV4 EV vehicle was originally only sold in Califo Hendrick Toyota of Wilmington has been Great in working with me to take care of warranty work. My RAV4 EV vehicle was originally only sold in California and had some issues that this dealership would have never seen. They went above and beyond to make sure everything was taken care of when it needed a new/rebuilt drive motor. Thank you very much! More
Friendly and helpful Dealership service fixed problem in timely manner. Advisor was polite, nice, and clear. Courtesy van driver was super friendly and fun to talk to. Rea Dealership service fixed problem in timely manner. Advisor was polite, nice, and clear. Courtesy van driver was super friendly and fun to talk to. Really like free car wash! More
Amazing team of knowledgeable people. Elias went above and beyond to get the job done. Everyone made me feel so welcome. Best experience I've ever had at a dealership Elias went above and beyond to get the job done. Everyone made me feel so welcome. Best experience I've ever had at a dealership More