Hendrick Toyota of Wilmington

GREAT system to get you in and out ASAP All the staff are very nice and helpful. This was my 1st visit for tire rotation and fluid check (5000 mile).I love my new Highlander. I am very sati All the staff are very nice and helpful. This was my 1st visit for tire rotation and fluid check (5000 mile).I love my new Highlander. I am very satisfied with the staff that I worked with. More

Excellent service I'm not a fan of most automobile dealerships but Hendrick Toyota is an exception. They have provided an outstanding experience from purchasing a new c I'm not a fan of most automobile dealerships but Hendrick Toyota is an exception. They have provided an outstanding experience from purchasing a new car to servicing it in a prompt and efficient manner, Thanks. More

Best experience. Best experience I’ve ever had buying a vehicle, and it’s not my first rodeo. Easy to negotiate and expedited processing. Great follow up on after sale Best experience I’ve ever had buying a vehicle, and it’s not my first rodeo. Easy to negotiate and expedited processing. Great follow up on after sale issues. More

120,000 mile checkup Joe Honeycutt was my service rep. He was polite. He called with an update and delivered my car on time. Very impressed. Super nice guy! Joe Honeycutt was my service rep. He was polite. He called with an update and delivered my car on time. Very impressed. Super nice guy! More

unexpected pleasant suprise Went to dealership to get an appraisal for minor scratch on 2017 Camry. After review with Brian Gottry was convinced that was best interest to invest Went to dealership to get an appraisal for minor scratch on 2017 Camry. After review with Brian Gottry was convinced that was best interest to invest in 2018 Camry. He fully explained all options. I am convinced he had my best interest in his mind. More

Pleasant surprise Dropped off our Prius hybrid for diagnosis. Due to circumstances, they did not have our car into repair, after 1hour. Service rep explained why it was Dropped off our Prius hybrid for diagnosis. Due to circumstances, they did not have our car into repair, after 1hour. Service rep explained why it was delayed and ended up giving us a loaner for pickup the next day. I was pleasantly surprised that they waived the diagnostic charge. More

Excellent customer service! I am new to the area and went to get established with the local Toyota dealer. Once they found out I was new to the area, Johnny,the Assistant Servic I am new to the area and went to get established with the local Toyota dealer. Once they found out I was new to the area, Johnny,the Assistant Service Manager, welcomed me and told me all about the dealership and gave me a tour of the facilities. He oversaw the servicing of my Rav. I was in and out in no time. Hendrick Toyota has a very nice and welcoming dealership. They were most helpful. I will definitely be back to have my Prius serviced there also. More

Great Experience Dealership met my expectations in a very efficient timeline. Salesman was very responsive and accommodated my requests and was very helpful educating Dealership met my expectations in a very efficient timeline. Salesman was very responsive and accommodated my requests and was very helpful educating this 'ole' bird with all the technology More

Quick and easy. Had a recall checked and there was no problem. After my first call, Sean returned my call and scheduled my appointment. Day of the inspection all went Had a recall checked and there was no problem. After my first call, Sean returned my call and scheduled my appointment. Day of the inspection all went as promised and there was no charge or pressure to have something else done. Thanks Al freeman More

Work wss prompt and I hope thorough. Brakes front and rear, Satisfied with service and reception at appointment arrival. Went quickly and I even had time to look at several new vehicles. Good experience today. Satisfied with service and reception at appointment arrival. Went quickly and I even had time to look at several new vehicles. Good experience today. Will try again at next service need. More