Hendrick Toyota of Wilmington

Exceptional Service I worked with Gene. He was friendly, and patient, yet persistent; not pushy. The whole Toyota team was outstanding from start to finish. Thank you. I worked with Gene. He was friendly, and patient, yet persistent; not pushy. The whole Toyota team was outstanding from start to finish. Thank you. More

Excellent sales and service with competitive pricing Excellent experience with very friendly staff.needed to complete transaction in a hurry and they met my time restraints. Installed hitch and rack next Excellent experience with very friendly staff.needed to complete transaction in a hurry and they met my time restraints. Installed hitch and rack next day. More

Repair and service All repairs and requested service were done in a timely manner and as specified. Price was reasonable and exactly as Joe had quoted and Chet the servi All repairs and requested service were done in a timely manner and as specified. Price was reasonable and exactly as Joe had quoted and Chet the service transporter was awesome More

Wasted time After emailing back and forth with the their sales team I informed them I was interested in a used Tacoma truck that they advertised in their used car After emailing back and forth with the their sales team I informed them I was interested in a used Tacoma truck that they advertised in their used car page. When I told them what I was looking for they tried to convince me they could not get the car for me even though I was willing to pay the asking price and the car was available at their Fayeteville store. They flat out told me they could not buy the car and I had to travel there to buy it even though is advertised on their webpage. To makes thing worst the offer they made for my truck was ridiculous. They did not even drive it or look at it before they made their ridiculous offer. Later on I got a call from the salesman telling me they could not get the car I wanted and to go back and see what they could do for me. Not to mention the back and forth games between salesman and manager. Bought my new tacoma at stepson in jacksonville for same price as the used on I wanted there. More

Excellent service Our Prius has 2 issues, minor accidents in less than 2 days. Without an appt. I took the car in & everything repaired along with carwash Our Prius has 2 issues, minor accidents in less than 2 days. Without an appt. I took the car in & everything repaired along with carwash More

Maintenance Required Eric Coble was kind, helpful, efficient, and professional. I would recommend Hendricks" Toyota Service anytime. They found I needed two new tires Eric Coble was kind, helpful, efficient, and professional. I would recommend Hendricks" Toyota Service anytime. They found I needed two new tires which were installed. More

Eccellent Experance. I've been to a lot of dealers in Wilmington and now I believe that I have found the best. We came to your dealer on Sunday and we met Jim our sales pe I've been to a lot of dealers in Wilmington and now I believe that I have found the best. We came to your dealer on Sunday and we met Jim our sales person and I never thought that within 2 hours that we woulf be leaving the dealer with out 2018 Inferno Tacoma anytime in the past it would take us all day long to buy a new vehicle. Your sales team was number 1 in our book thank you for such a wonderful expeariance. More

Great sales personnel. Dealership personnel were highly responsive, professional, knowledgeable, and a pleasure to work with. They made the negotiation process as enjoyable Dealership personnel were highly responsive, professional, knowledgeable, and a pleasure to work with. They made the negotiation process as enjoyable as it could be. Elias was great . I think he has management potential. My first experience at Toyota of Wilmington. Strikes me as a first class dealership. More

Never Buy a car anywhere else! Matt Barron and Naomi were amazing!!! This is the 3 car we have purchased or leased through them. We will never go anywhere else. Customer service is Matt Barron and Naomi were amazing!!! This is the 3 car we have purchased or leased through them. We will never go anywhere else. Customer service is not the word. Personal service would be better. Matt and Naomi go beyond any expectation to leave us happy and satisfied. More

Purchasing car The salesman Brian Gottry was excellent. He was knowagable, efficient and pleasure to work with. The whole team at Hendrick Toyota was pleasant a The salesman Brian Gottry was excellent. He was knowagable, efficient and pleasure to work with. The whole team at Hendrick Toyota was pleasant and professional. I would recommend Brian and Hendrick Toyota to family & friends. More