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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,207 Reviews

5640 Market St

Wilmington, NC

28405

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2,207 Reviews of Hendrick Toyota of Wilmington

November 02, 2018

My first Toyota Our sales person was very good . i would buy another car from Hendrick if I had the same salesman.There was never any pressure to buy. More

by Denny
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Godfry
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Hi Denny, thank you for taking the time to leave a review for us at Hendrick Toyota Scion Wilmington. We're happy we could meet your expectations!

November 01, 2018

The Best Dawn had a great knowledge of the vehicle and was able to answer all of our questions. Most consumers would rather have a tooth extracted than deal wi More

by tinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Winokur, Dawn Fromme
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Tinman, thank you so much for your high rating!

October 31, 2018

Dealer Review Hendrick’s Toyota of Wilmington does an excellent job. I would like to thank David Shaffer in his knowledge of the vehicle. He was informative, enga More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shaffer
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2018

New truck lease Easy purchase event. Excellent experience. Total transaction took less than 3 hours. After leaving the dealership I need paper copies of my transacti More

by Bevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Haggood, Andy Fulghum and Katrina Cannon
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Bevo, thank you for your kind words and this wonderful review!

October 21, 2018

Great! Very friendly service! Drove right up and was out within 20 minutes to repair change compartment. Plus, received a free car wash! Would highly recomm More

by foxyloxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sykes
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Hello Foxyloxy, we appreciate you taking the time to leave us this feedback.

October 19, 2018

Product Recall Handled Well The work was handled promptly and courteously throughout the process. The waiting area is comfortable, with TV and free beverages and I got a free ca More

by Avalonguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Avalonguy, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

October 18, 2018

New purchase I was very pleased with the dealership very polite professional and knowledgeable of the Tahoe I bought. Only complaint when I picked it up it wasn’t More

by RaySanderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guthrie
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Raysanderson1, your satisfaction is our top priority.

October 17, 2018

Service Julie Essman and my tech Nick did a wonderful job of taking care of my needs. I just moved here from out of state and they treated me like I have been More

by Despri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Essman and Nick
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Despri, we're happy to hear you had such a positive experience with our team!

October 15, 2018

Service Visited dealership for routine maintenance - experience was satisfactory. The total duration was a little long but they did a great hob keeping me up More

by JohnT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Page
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Johnt, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Scion Wilmington!

October 14, 2018

FANTASTIC LOVE THIS PLACE! LAURA MACKENZIE IS THE BEST!! You should include your Asst. Service Mgr.~ Laura MacKenzie. (in your drop-down menu of employees l More

by ElizabethK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura MacKenzie
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