Hendrick Toyota of Wilmington

Best possible experience to purchase a car Of the many cars we have purchased, this was the best experience we have ever had in working with the sales/support staff. Every aspect of the transac Of the many cars we have purchased, this was the best experience we have ever had in working with the sales/support staff. Every aspect of the transaction was handled professionally, from our initial discussions to the extensive training on the vehicle as new owners. Dealing with the team of Daisy Mabe and Bruce Winokur was the reason we purchased this car at Hendrick Toyota. They were outstanding in every way. We discussed different cars, different models and features, pricing and choices of leasing vs. purchasing. They were always helpful and extremely well informed. They listened to our needs and guided us through difficult choices. Daisy’s knowledge of the various cars, models and features was truly impressive and she always found ways to accommodate our needs. Bruce’s understanding of pricing choices and his focus on our needs were beyond what any buyer would normally expect. Sadly, I traded in my Prius that I have had for 10 years and 310,000 miles. I have had it serviced at your dealership for several years and again appreciate the honesty and help from Eric Sykes. I look forward to having my new RAV4 serviced at Hendrick with Eric and the service staff. More

Oil change The service is excellent. They are so much like family. They make sure your needs are met. They really take care of you car along with a carwash. The service is excellent. They are so much like family. They make sure your needs are met. They really take care of you car along with a carwash. More

Great customer service Very reasonable and we’re more than willing to work with me to find the best deal and find what I needed. The staff were respectful and friendly and m Very reasonable and we’re more than willing to work with me to find the best deal and find what I needed. The staff were respectful and friendly and most importantly knowledgeable. More

Done in a timely manner. Not very knowledgeable Customer service was good. Technician failed to reset the oil change indicator. Very disappointed in lack of knowledge of my Toyota Camry. The amount Customer service was good. Technician failed to reset the oil change indicator. Very disappointed in lack of knowledge of my Toyota Camry. The amount of time it took to complete was satisfactory More

Service I enjoyed working with Eric he was professional and personable. Answered all my questions made me feel important. I will look forward to working with I enjoyed working with Eric he was professional and personable. Answered all my questions made me feel important. I will look forward to working with Eric and will request him again. More

Excellent Experience Since 1996 I have dealt with Toyota in Wilmington now since 1996. I never had a major issue and all of my car purchasing experiences have been excellent. I hav I have dealt with Toyota in Wilmington now since 1996. I never had a major issue and all of my car purchasing experiences have been excellent. I have dealth with Willie Jackson and he is top notch people. More

Still impressed This is the third vehicle I’ve bought from this dealership and I foresee a long relationship in the future. Kim and Stacey were great This is the third vehicle I’ve bought from this dealership and I foresee a long relationship in the future. Kim and Stacey were great More

My service writer was very professional. My service writer was very professional I would give him a 5 star rating. His name was Eric Sykes he did an excellent job!! I would ask for him ag My service writer was very professional I would give him a 5 star rating. His name was Eric Sykes he did an excellent job!! I would ask for him again. More

Lease trade in Patrick was knowledgable and professional. He took the time to make sure I leased the car I wanted and showed me how all the technology worked in the Patrick was knowledgable and professional. He took the time to make sure I leased the car I wanted and showed me how all the technology worked in the vehicle. More

Purchase of 2019 Toyota Highlander I got a super awesome deal on my brand new Highlander. The salesman (Keith Simonson) was absolutely a dream to work with. He was very professional and I got a super awesome deal on my brand new Highlander. The salesman (Keith Simonson) was absolutely a dream to work with. He was very professional and really listened to my needs and wants and got me in the perfect vehicle. Everyone has been really wonderful to work with. I would recommend buying a new Toyota from Keith @ Hendrick Toyota of Wilmington to anyone out there looking to buy!!! More