
Hendrick Toyota of Wilmington
Wilmington, NC
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2,207 Reviews of Hendrick Toyota of Wilmington
Best and easiest car buying experience ever! Brian Gottry was the most pleasant and professional car salesperson we have ever worked with. Everyone we met during out car buying experience was ver Brian Gottry was the most pleasant and professional car salesperson we have ever worked with. Everyone we met during out car buying experience was very accommodating. Great team at Hendrick Toyota! More
Excellent service department Sylvia Jeffcoat was very helpful and is to be commended.She was awesome in helping with all our needs.Sheis compassion ate. And kind and understands t Sylvia Jeffcoat was very helpful and is to be commended.She was awesome in helping with all our needs.Sheis compassion ate. And kind and understands the customer ‘s concerns. More
AWESOME CUSTOMER SERVICE In spite of being very busy, the staff was very attentive. Several individuals acknowledged that they knew I was there and someone would be with me a In spite of being very busy, the staff was very attentive. Several individuals acknowledged that they knew I was there and someone would be with me as soon as possible. Checking in was quick and easy and the wait for service completion was short. More
Repairs/Service Great reception--Paige was excellent in customer service--kept us posted about the work done as well as other things we requested. Greeted us the mome Great reception--Paige was excellent in customer service--kept us posted about the work done as well as other things we requested. Greeted us the moment we drove in and assumed control of the service. Should be recognized at an employee meeting. More
just the basics nice to take your car in for what you scheduled it for and not have the dealership try to sell you other things. Love Vince. He's our favorite. Easy t nice to take your car in for what you scheduled it for and not have the dealership try to sell you other things. Love Vince. He's our favorite. Easy to schedule work. just don't wait until the last minute. Slots fill up fast! More
Unexpected trouble Oil change service plus air bag recall we were told about after we arrived. Our dash slide out cup holder was out when we arrived. We closed it as we Oil change service plus air bag recall we were told about after we arrived. Our dash slide out cup holder was out when we arrived. We closed it as we left but it stuck in and wouldn’t open. We wentback in service door. They looked at it , pushed it hard several times and it opened. Tried several more times and it opened and closed.. while traveling home we closed it and it stuck closed again. Only if you push very hard does it open. Not knowing if this is in air bag area where they worked, but it is not right that we are having problems with it now. Also had to replace all lug nuts as we were told they have all become larger for some reason. $100 I am not happy about. More
Great service. Happy customer I went to Hendrick Toyota early Saturday morning in Wilmington, NC. I love that you can go on Saturday morning and drop your vehicle off to get servi I went to Hendrick Toyota early Saturday morning in Wilmington, NC. I love that you can go on Saturday morning and drop your vehicle off to get serviced. I was met by Keith Sullivan who checked in my truck. I was explaining what was going on and he was confident that he knew what it was. I left my truck there to be checked out. When Keith called after the technician had checked out my truck he was right about what the problem was. I was given a quote and my truck was repaired that same day. I will always go back to Hendrick Toyota for repairs on my truck. Keith was fantastic and I am confident with the quality of the repairs. Thank you so much. More
Excellent service and treatment by all, especially Bill! Take a look at Hendrick's Toyota before shopping for any other dealership or any other vehicle brand. You won't be disappointed!! We couldn't be more Take a look at Hendrick's Toyota before shopping for any other dealership or any other vehicle brand. You won't be disappointed!! We couldn't be more happy with our Rav4. More
Exceptional service Recently bought out my lease and had a wonderful experience. Matt Bruce Dawn and Reed took good care of us! We would definitely go back there for any Recently bought out my lease and had a wonderful experience. Matt Bruce Dawn and Reed took good care of us! We would definitely go back there for any of our cars in the future More
Always a great experience! Hendricks Toyota’s service department is always very quick, and professional when I have felt with them. I have owned Toyota’s most of my life and the Hendricks Toyota’s service department is always very quick, and professional when I have felt with them. I have owned Toyota’s most of my life and they have proved to be extremely dependable vehicles that hold their value. I would recommend Hendrick Toyota to anyone looking for a vehicle. More