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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,219 Reviews

5640 Market St

Wilmington, NC

28405

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2,219 Reviews of Hendrick Toyota of Wilmington

November 18, 2020

Making appointment online was very easy, Service advisor was knowledgeable and explained the service to be performed. Once again quality job and excellent Customer Service. More

by mbk0215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Nov 19, 2020 -

Hendrick Toyota of Wilmington responded

Hi Mbk0215, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

November 16, 2020

My husband and I were very happy with our salesperson, Kim who was very patient with us and wanted us to be pleased with our purchase. More

by Chesterbez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden, Kim
Nov 18, 2020 -

Hendrick Toyota of Wilmington responded

Chesterbez, your satisfaction is our top priority.

November 16, 2020

Joe was the service writer I worked with and he was professional and great follow up when my Truck was ready. Appreciate the attention to detail and everyone wearing masks. More

by wburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
Nov 18, 2020 -

Hendrick Toyota of Wilmington responded

Wburns, we really appreciate your positive review!

November 15, 2020

The service was quick and professional. The dealership is clean and the service agent was very friendly and helpful. The service took less than an hour. More

by Toyonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Cook
Nov 18, 2020 -

Hendrick Toyota of Wilmington responded

Toyonc, we are very happy we could provide you with a positive experience!

November 12, 2020

Called me within an hour of dropping off the car to let me know what they had found. I was given clear information on each cost and also an estimate of how long it would take. I received a call immediatel More

by wkguion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Jaimes (5 stars+)
Nov 14, 2020 -

Hendrick Toyota of Wilmington responded

Wkguion, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

November 06, 2020

Have delt with dealership since 2001. Great work. Allen Have delt with dealership since 2001. Great work. Allen took good care of me (quickly and professionally) and kept me updated. Will continue servic More

by rgang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen from Mass.
Nov 10, 2020 -

Hendrick Toyota of Wilmington responded

Hi Rgang, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

November 04, 2020

Paolo Scalici was great from beginning to end. He was very patient and extremely accommodating to my needs and requests. It was a great experience. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Scalici
November 03, 2020

Josh is the best. Car was taken in, serviced and even got a car wash and they were fast. Didn't even get a chance to get my magazines out More

by Journeys_into_wellness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Faucett
November 03, 2020

Excellent service department. Safety recall repair handled quickly and professionally. No attempted upsells is a nice change of pace compared to other shops. The only dealer service shop I trust to More

by db8844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
October 28, 2020

With a fleet vehicle I rarely set up for appointments. Been exceptionally pleased on the service and timely manner I can get in and out More

by Rjarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Oct 30, 2020 -

Hendrick Toyota of Wilmington responded

Rjarrett, we're glad to hear you enjoyed your visit.

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