Hendrick Toyota of Wilmington

Toyota really does have a loyalty program and they will go out of their way to make existing customers happy for the long term. The Loyalty Manager and the sales rep were excellent to work with and caused go out of their way to make existing customers happy for the long term. The Loyalty Manager and the sales rep were excellent to work with and caused me to change my mind into getting g another Toyota after my current lease terminated, which I was not planning to do. I am very happy with my choice and the experience. More

Very happy with our experience and Toyota Hendrick. Paul Sardella was very helpful in with the whole process and patient answering all our questions about prices, trade in, vehicles comparison and technical Sardella was very helpful in with the whole process and patient answering all our questions about prices, trade in, vehicles comparison and technical questions about the vehicle. Elias Choufani in finance was very efficient in going through all the paperwork and explaining options and providing better pricing and customization on the optioned offered. All in all very happy with the experience and I would definitely recommended to friends and family. Thanks More

Not this dealers fault, but extended service contract was not in system and took over 2 hours for routine 30k mile service. Otherwise good experience. not in system and took over 2 hours for routine 30k mile service. Otherwise good experience. More

Sylvia was superb - the best - had an appointment- she was able to get me in out in an hour - outstanding - professional- courteous - simply the BEST was able to get me in out in an hour - outstanding - professional- courteous - simply the BEST More

Always most pleasant people in the service dept.They Always most pleasant people in the service dept. They were extra special when I told Sylvia I had a sick husband at home. Before I had a chance to fi Always most pleasant people in the service dept. They were extra special when I told Sylvia I had a sick husband at home. Before I had a chance to finish my coffee, I was called the car was ready. I have been a customer of this Toyota dealership since 2002. More

Jason Underwood was an excellent service advisor! He was fun, very helpful, kept me informed about my vehicle and was just wonderful to work with. fun, very helpful, kept me informed about my vehicle and was just wonderful to work with. More

Thomas Labar was a great person to work with, my wife bought a RAV4 last Sunday and he was very respectful to her. He even took us to the Honda dealership so she could look them. bought a RAV4 last Sunday and he was very respectful to her. He even took us to the Honda dealership so she could look them. More

My wife brought her 2017 Ram 1500 in for oil change and rotate tires. They went over everything and found the brakes were down to the rotors. They took care of everything quickly and made it very affordab rotate tires. They went over everything and found the brakes were down to the rotors. They took care of everything quickly and made it very affordable. Thank you to Josh Fausset for the Honest and Fair way he took care of her. More

Sean took care of my appointment very timely. Took less than an hour. Very friendly, quick, professional service. It also appears covid procedures are in place and were followed. than an hour. Very friendly, quick, professional service. It also appears covid procedures are in place and were followed. More

Replace lug nuts that has swollen and were difficult to remove. The dealership fit me in as I had to remove a damaged tire. Excellent service! remove. The dealership fit me in as I had to remove a damaged tire. Excellent service! More