Hendrick Toyota of Wilmington

Brandon Brown always dos a great job when I need to service our Toyota. Service for oil change was very fast. always pleased with the the caliber of service service our Toyota. Service for oil change was very fast. always pleased with the the caliber of service More

Hendrick Toyota (Jason Underwood) was very professional & great at explaining the services that were suggested. The shuttle service always proves to be beneficial. It was a great experience overall! great at explaining the services that were suggested. The shuttle service always proves to be beneficial. It was a great experience overall! More

1st time in for minor repairs and took 2 days to make a minor adjustment that’s still not right. Not a good 1st impression with the service dept. minor adjustment that’s still not right. Not a good 1st impression with the service dept. More

Thomas was fantastic. He really gave us every option avilable and we left there feeling comfortable that we got a good deal and i will definitely recommend. avilable and we left there feeling comfortable that we got a good deal and i will definitely recommend. More

Had a service schedule...but when my front tires became worse I was able to make a last minute call the in the evening and was told to head over first thing in the morning. Scott was expecting me and was worse I was able to make a last minute call the in the evening and was told to head over first thing in the morning. Scott was expecting me and was able to get my car back to Bill Sullivan for servicing. I was in and out within an hour. More

This dealership always has had outstanding service. I came in with my two kids to get my car serviced and needed a ride home Frank was so helpful removing my car seats and setting them up in there Shuttl came in with my two kids to get my car serviced and needed a ride home Frank was so helpful removing my car seats and setting them up in there Shuttle. This kind of service makes me never want to get rid of my Toyota. More

My salesperson is Dawn Fromme is is very knowledgeable about the products and friendly. I have been dealing with Dawn over 15 years always have a good experience. Prices are competitive with other car co about the products and friendly. I have been dealing with Dawn over 15 years always have a good experience. Prices are competitive with other car companies. Bruce the loyalty manager is also a great help in our dealings. Service after the purchase is always a good experience. I do recommend Hendricks Toyota of Wilmington and see Dawn. More

Check in is slow. Frank provided and explained details. Waiting area is sparce. Vehicles should be vacuumed. Battery had corrosion. For $40 it could be cleaned. Wow.. Waiting area is sparce. Vehicles should be vacuumed. Battery had corrosion. For $40 it could be cleaned. Wow.. More

So we normally go into a car dealership ready to haggle and knowing we are going to get taken. I hate it I throw a fit about having to car shop , I would rather go to the doctor or get a tooth pulled. Th and knowing we are going to get taken. I hate it I throw a fit about having to car shop , I would rather go to the doctor or get a tooth pulled. That was NOT the case here! Kim Wehinger made it a fun and enjoyable experience and we felt like we got a great deal! Kim test drove at least 6 cars with us never making us feel rushed, she listened to exactly what we wanted and found us the perfect car! Jack Morgan was wonderful and helpful with our trade we were terribly upside down but together Kim and Jack were able to get it all worked out! We came out with a 4Runner that hit our payment exactly and my husband and I walked out feeling like we made a great choice! More

They used all of the typical sales tricks and ultimately did any and everything to stay over the Kelly Blue Book fair price. I should have gone to Carmax. did any and everything to stay over the Kelly Blue Book fair price. I should have gone to Carmax. More