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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,217 Reviews

5640 Market St

Wilmington, NC

28405

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2,217 Reviews of Hendrick Toyota of Wilmington

February 19, 2023

Everyone was very professional and helpful. My service was completed in a very timely manner. I am not from Wilmington, but will definitely use the Toyota service department if need! Excellent More

by Llbmorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irwin
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Llbmorse, we're happy to hear you had such a positive experience with our team!

Feb 21, 2023 -

Llbmorse responded

Keep up the great work!

February 18, 2023

Alex Retzer was our salesperson and she was terrific! Organized, knowledgeable, friendly and professional. She followed up exactly as promised. Great experience in a crazy car market! More

by Amyg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Amyg, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

February 17, 2023

Alex Retzer was our salesperson and she was great to work with. We could not have asked for a better experience. More

by Grgermany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Hi Grgermany, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

February 17, 2023

Recently moved to area and first time visit for service. Friendly, professional, extremely clean service center. Highly recommend. More

by jrs18nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Jrs18nc, thank you for your kind words and this wonderful review!

February 17, 2023

Sylvia Jeffcoat was very helpful when I went to have my car serviced. Very friendly and explained everything to me! More

by Gmamae1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Gmamae1950, thank you for sharing your positive experience!

February 17, 2023

Excellent service as always. John Irving was especially kind! Would highly recommend Toyota of Wilmington. More

by Vicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Vicki, reviews like this give us motivation and help us ensure we provide high-quality care.

February 17, 2023

One of the best experiences I’ve had at a dealership in a long time. William Sykes met me at my car door immediately. Made no difference to him that the car wasn’t purchased there. He’s one of the best Servi More

by Messer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Messer, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 16, 2023

As always, top-tier service service, Austin Jones did a wonderful job. He was polite, courteous, and prompt. He was also very personable, and felt like a friend. The shop did a wonderful job and treated m More

by nrthco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Jones
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Nrthco, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2023

Thanks Charlie (but also for the bosses, having an “anything lower than five stars” isn’t a positive review” is pretty dumb and will never get you actual accurate and honest feedback when needed. Not More

by paul.mikesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Paul.mikesell, we are so happy to read such a great review about Hendrick Toyota Wilmington! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2023

Long time Toyota owner. Hendrick Toyota is the best dealership. Great sales, staff and selection. The service department is top notch and William Sykes is hands down, the be More

by Brojo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Brojo7, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

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