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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,217 Reviews

5640 Market St

Wilmington, NC

28405

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2,217 Reviews of Hendrick Toyota of Wilmington

February 24, 2023

Always complete and professional. Sylvia Jeffcoat was very polite and thorough. We left the car the day before without many details. Sylvia called to verify what was previously discus More

by Lauriesillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Mar 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Lauriesillings, thank you so much for your positive comments about Hendrick Toyota Wilmington!

February 23, 2023

Great experience at my service appointment thanks to Melissa Hatcher. She is positive and communicative and kept me apprised throughout. More

by Miss Lily
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Feb 26, 2023 -

Hendrick Toyota of Wilmington responded

Hi Miss Lily, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

February 23, 2023

Great scheduled service from Sylvia and her people. We have bought 4 vehicles there so far. More

by taylorhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Feb 26, 2023 -

Hendrick Toyota of Wilmington responded

Taylorhouse, it's experiences like yours that really keep us motivated!

February 22, 2023

Ms. Dawn Thomas provided an excellent customer service, courteous, knowledgeable, and informative about the immediate needs for my RAV4, needed to take care of. Very satisfied with the service with friend More

by Sixtahall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Feb 25, 2023 -

Hendrick Toyota of Wilmington responded

Sixtahall, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2023

Good communication, and price. And ⭐️⭐️⭐️⭐️⭐️ for SYLVIA JEFFCOAT my advisor. Timely repairs, with informed other quotas. More

by mfalabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Feb 25, 2023 -

Hendrick Toyota of Wilmington responded

Hi Mfalabella, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

February 22, 2023

Great service dept an staff got me in fast while traveling threw the area an was on my way. More

by My car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa hatcher
Feb 25, 2023 -

Hendrick Toyota of Wilmington responded

My Car, it's experiences like yours that really keep us motivated!

February 22, 2023

William Sykes was awesome as my service advisor. He was thorough and didn’t get in too big a hurry to make sure all my service request were met More

by Tbooth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sykes
Feb 25, 2023 -

Hendrick Toyota of Wilmington responded

Tbooth, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2023

Allen Dicastro did a great job getting us in and out of the service center quickly and professionally when we suddenly had a check engine light appear on our Avalon. It turned out the extended warranty I p More

by tcascaddan616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Dicastro
Feb 25, 2023 -

Hendrick Toyota of Wilmington responded

Tcascaddan616, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2023

Emerson Mendez was very helpful and supportive in the buying process. As a former mechanic, he could answer questions that most salespeople never could. He listens well and was never too pushy. I highly More

by Richardedwardfisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emerson Mendez
Feb 23, 2023 -

Hendrick Toyota of Wilmington responded

Richardedwardfisher, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 21, 2023

Dawn was super helpful with talking me through renewing my lease! She has lots of experience and it shows! More

by kaylaaweaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Feb 23, 2023 -

Hendrick Toyota of Wilmington responded

Kaylaaweaver, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

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