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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,217 Reviews

5640 Market St

Wilmington, NC

28405

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2,217 Reviews of Hendrick Toyota of Wilmington

March 04, 2023

This dealership never lets us down. They are kind and courteous. I have no complaints. More

by Leanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Mar 08, 2023 -

Hendrick Toyota of Wilmington responded

Leanne, we are very happy we could provide you with a positive experience!

March 04, 2023

Charlie Kaplan and his new colleague, Mike, were pleasant, attentive and provided excellent service. Good job! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Mar 08, 2023 -

Hendrick Toyota of Wilmington responded

Hi Robert, thank you so much for your positive comments about Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

March 03, 2023

Amazing service by William Sykes! He answered all of my questions in a way I could understand and was very kind. More

by mmcall3288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Mar 06, 2023 -

Hendrick Toyota of Wilmington responded

Mmcall3288, thanks for your praise and kind comments about our team.

March 02, 2023

Frank Oliver made this experience a pleasure! I will refer others to him, for sure. More

by Leighannv14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Choufani, Frank Oliver
Mar 04, 2023 -

Hendrick Toyota of Wilmington responded

Leighannv14, we're so glad that we were able to go above and beyond your expectations!

March 02, 2023

Charlie Kaplan is excellent. Communication and service are top notch. Waiting area is very comfortable. Love the coffee machine! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Mar 06, 2023 -

Hendrick Toyota of Wilmington responded

Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

March 02, 2023

Alyssa is the service department was excellent. Had me in and out in less then a hour. More

by v.vaccaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Mar 06, 2023 -

Hendrick Toyota of Wilmington responded

V.vaccaro, we are so happy to read such a great review about Hendrick Toyota Wilmington!

March 02, 2023

Alyssa was a great customer person. Great personality and care for customer. Her welcoming smile made the customer feel valued More

by hubbarthj33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Mar 06, 2023 -

Hendrick Toyota of Wilmington responded

Hubbarthj33, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2023

Melisa Hatcher was my service advisor and she blew me away with her courteous service and knowledge regarding my cars appointment. She is a SUPERSTAR and would recommend anyone to her as she exemplifies More

by Simmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Mar 04, 2023 -

Hendrick Toyota of Wilmington responded

Simmy, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

March 01, 2023

Mareily Duran was professional, efficient and friendly throughout the entire process. Love my new Tacoma! Besides Mareily Duran from Internet Sales, I also dealt with Josh Jones from Finance and he was a More

by Keith Birkholz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Jones, Kathryn Jessick
Mar 03, 2023 -

Hendrick Toyota of Wilmington responded

Keith Birkholz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

Mar 03, 2023 -

Keith Birkholz responded

Besides Mareily Duran from Internet Sales, I also dealt with Josh Jones from Finance and he was also very professional, efficient and courteous. Thank you! Semper Fi, Keith

March 01, 2023

First let me start off with a BIG “THANK YOU”to Mareily Duran. She was there for me since the moment I requested interest in a used truck all the way to my final purchase and still reached out to ensure More

by Nona Worden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mareily Duran, Luis Colon, Thomas Posey
Mar 03, 2023 -

Hendrick Toyota of Wilmington responded

Nona Worden, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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