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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,219 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,219 Reviews of Hendrick Toyota of Wilmington

April 16, 2023

My service advisor today was Melissa Hatcher She went above and beyond her duty One of the nicest people you want to meet She kept me up-to-date on everything that was happening with my vehicle you shoul More

by Sunrose1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher 5 star
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Sunrose1960, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

April 16, 2023

Service was done in a timely manner. Did not have to wait for advisor to come out. More

by Miriam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope, Kathryn Jessick
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Hi Miriam, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

April 15, 2023

daniel Allen was a very efficient and helpful service advisor ; he was positive and also quite helpful and knowledgeable More

by mary kennedy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
daniel Allen
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Mary Kennedy, we are very happy we could provide you with a positive experience!

April 15, 2023

Daniel was very quick and helpful! I recommend this dealership. Excellent customer service! Waiting time isn’t long More

by klettneranm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Hi Klettneranm, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

April 14, 2023

Fantastic job Cole Williams as always. We have returned with our 4Runner twice now for service and Cole has amazing customer service and is very knowledgeable and informative! More

by KDandJosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Williams
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Kdandjosh, reviews like this give us motivation and help us ensure we provide high-quality care.

April 14, 2023

Great dealership. Made the process very smooth. Travis did an excellent job making us happy! I highly recommend this dealership. More

by joannamann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Beattie, Kathryn Jessick
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Joannamann, thank you for sharing your positive experience!

April 14, 2023

Great and fast customer service with Charlie and Jacob! Really appreciate the quick turnaround with my issue More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan, Jacob Ellis
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Hi Matt, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

April 13, 2023

Thanks Charlie for your assistance today during my service appointment! Highly recommend the service dept at Hendrick. Toyota! More

by S Herring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Hi S Herring, thank you so much for your positive comments about Hendrick Toyota Wilmington!

April 13, 2023

Dawn Thomas was terrific 5 stars. Very knowledgeable & very pleasant. Great personality she took her time with ud More

by lindamcnally33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Report | Print
Apr 14, 2023 -

lindamcnally33 responded

Always very satisfied with service

Apr 14, 2023 -

lindamcnally33 responded

Always satisfied with service @ Hendrick toyota of Wilmington

Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Always very satisfied with service

April 12, 2023

Hendrick Toyota of Wilmington. Friendly and very helpful Assistant service manager. Alyssa Pope Thank you. More

by dinijala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope, Kathryn Jessick
Report | Print
Apr 18, 2023 -

Hendrick Toyota of Wilmington responded

Dinijala, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

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