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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,219 Reviews

5640 Market St

Wilmington, NC

28405

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2,219 Reviews of Hendrick Toyota of Wilmington

April 21, 2023

Great service department ! Fast and thorough service with great help from William Sykes! I have been using this dealers service for 5 years and am happy with the great help! More

by Mollymeadowcroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Apr 22, 2023 -

Hendrick Toyota of Wilmington responded

Mollymeadowcroft, reviews like this give us motivation and help us ensure we provide high-quality care.

April 21, 2023

Had 20,000 service on our Rav. Jacob Utecht was outstanding. He provided personable customer service and answered all my questions. He is a great ambassador for the dealership. More

by TTodorov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Utecht
Apr 22, 2023 -

Hendrick Toyota of Wilmington responded

Hello Ttodorov, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

April 21, 2023

Alyssa in the service department was amazing! She made the experience so easy and took care to be extra considerate since I had my 10 month old with me. More

by Kal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Apr 22, 2023 -

Hendrick Toyota of Wilmington responded

Kal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

April 21, 2023

William Sykes was awesome to work with. He was extremely helpful and knowledgeable about the entire process. Thank you. More

by tanabug13
Recommend Dealer
Yes
Employees Worked With
William Sykes
April 20, 2023

Daniel Allen was my service manager today when I brought in my Toyota Highlander hybrid. He was very proficient and explain the process to me, made me feel comfortable, and provided background on the curre More

by George Philippou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen, Kathryn Jessick
Apr 23, 2023 -

Hendrick Toyota of Wilmington responded

George Philippou, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2023

Travis was outstanding, made the whole process, easy and fun would recommend him highly ! McKenzie from the finance department was also awesome ! We bought two vehicles from Travis the same day, and both ex More

by Jayzahran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Beattie., McKenzie , Eli
Apr 23, 2023 -

Hendrick Toyota of Wilmington responded

Jayzahran, we are glad we could help! Thank you, and have a fantastic day!

April 20, 2023

I had the honor of working with Travis Beattie on purchasing my vehicle. He was professional, courteous, friendly, no rush, answered any questions I had. He took the time to show me the things on the More

by gfredgman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Apr 23, 2023 -

Hendrick Toyota of Wilmington responded

Gfredgman, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

Apr 23, 2023 -

gfredgman responded

You are very welcome and I appreciate everything that went smoothly and no rushing at all.

April 18, 2023

I just purchased a new Highlander Hybrid from Hendrick Toyota. Brian Gottry, Sales Rep, was very helpful locating our vehicle, keeping us informed about delivery date, and providing a first class vehicle More

by dhillsj52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Administration
Apr 20, 2023 -

Hendrick Toyota of Wilmington responded

Dhillsj52, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

April 18, 2023

Recent service at Hendrick Toyota was simply a great experience,Thanks Allen for all your help More

by STEVE MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Apr 20, 2023 -

Hendrick Toyota of Wilmington responded

Steve Mac, thank you for your kind words and this wonderful review!

April 17, 2023

Alyssa Pope was a great service representative. Answered my questions, very polite and knowledgeable. Great service! More

by Luna
Recommend Dealer
Yes
Employees Worked With
Alyssa, Pope
Apr 20, 2023 -

Hendrick Toyota of Wilmington responded

Luna, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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